Clerk (m/f/x) - Workshop Administration & Customer Service - Tuckahoe, United States - Aurora Innovations
Description
About us
CHRONEXT is the premier e-commerce destination for luxury watches. Our mission is to create transparency, trust, and joy for all watch enthusiasts. That's why we only offer watches that have been thoroughly inspected and certified for quality and authenticity by experienced watchmakers in our master workshop. Since our founding in 2013, it has been our vision to define the market through accessibility, top-notch service, and a secure shopping experience. We have international lounges in cities such as Cologne, Zug, and Hong Kong. As part of our team, you will work with nearly 80 people from 30 different countries and have the opportunity to shape your own personal and CHRONEXT's future through independent work.
Join CHRONEXT and redefine the world of luxury watches.
Tasks
- You will be responsible for providing organizational and administrative support for our service center.
- You will handle the complete processing of customer inquiries to our service center (via email, phone, and in-person when necessary).
- You will assist the team in maintaining and presenting accurate product information.
- You will ensure the quality of data in the service center administration, ensuring it is up-to-date and consistent.
- You will act as an internal contact for resolving issues and work with interface teams such as logistics, purchasing, and
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