- Oversee day to day operational activities and processes to include: adherence to Bank policy and procedures; audit, compliance and regulatory standards and enforcement of operational controls to ensure sound operating environment.
- Responsible for reviewing and verifying reports and certifications as required.
- Enforcing security and safety in accordance with Bank policy and procedures. Supports Branch Security protocol.
- Uses discretion to ensure sound management decisions are consistent with Bank's policy and procedures and ensure uniform adherence and escalation as appropriate.
- Serves as first line of defense for risk management.
- Maintains an updated knowledge of the bank's products and services and provides training to ensure staff "up to date".
- Remains primarily point of contact with clients and performs outreach on a regular basis.
- Directs, leads and implements methods for branch staff to achieve high standards of service and customer retention through observation and coaching.
- Regularly collaborates with Bank's internal business partners and relationship managers.
- Expand customer relationships through uncovering financial needs and offering appropriate solutions.
- Responds to clients issues and inquires resolves complaints to resolution. Refers appropriate matters to management.
- Implement branch customer service plan which to adheres to overall Bank guidelines.
- Maintains active pipeline of qualified candidates for branch staffing plan.
- Support individual development plans through the Let's Talk framework.
- Evaluate, mentor, and coach staff using Branch training and Universal Banker Program.
- Establish meeting cadence to ensure consistent communication.
- Ensures staff has current knowledge of bank products and services to proactively support business development objectives.
- Other duties as assigned.
- Minimum 5 years of experience in the banking industry.
- Minimum 3 years of management experience.
- Cash handling experience required.
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Branch Service Manager
3 days ago
Pacific Premier Bank Paso Robles, United StatesThe Branch Service Manager is responsible for day to day transactions and operations at an assigned Business and Consumer Bank Branch or Branches. The Branch Service Manager is responsible for managing the branch's operational processes, proactively supporting the Bank's business ...
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Automotive Service Manager
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Big Brand Tire Paso Robles, United StatesWhat is the job? · Meet or exceed performance targets by understanding and following company strategies · Be able to confidently recommend, sell, advise and provide exceptional customer service to our guests · Be the liaison between our guests and our service team · We will train ...
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Automotive Service Manager
1 week ago
Big Brand Tire Paso Robles, United StatesWhat is the job? · Meet or exceed performance targets by understanding and following company strategies · Be able to confidently recommend, sell, advise and provide exceptional customer service to our guests · Be the liaison between our guests and our service team · We will t ...
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Service Manager Agriculture
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Vineyard and Winery Equipment Paso Robles, United StatesJob Description · Job Description · We're an Equipment manufacture working around Ag and Winery equipment located in Santa Rosa. We are looking for a skilled Service Manager to manage our Service department comprising of technicians that assemble, maintain, repair machinery and i ...
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Automotive Service Manager
1 week ago
Big Brand Tire & Service Paso Robles, United StatesJob Description · Job Description · Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits) · What is the job? · Meet or exceed performance targets by understanding and following company strategies · ...
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Automotive Service Manager
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Social pedagogue
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Cascade Innovations El Paso de Robles, United StatesThe AWO Regional Association Mitte-West-Thuringia e.V. is looking for a social pedagogue for 39 hours per week for the Youth Migration Service in Jena. · Who are we? · The Migration and Integration Department (FDMI) of the AWO Regional Association Mitte-West Thuringia e.V. primar ...
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Velocity Ventures El Paso de Robles, CA, United States FreelanceAs one of the most successful and innovative personnel service companies in Germany, we are currently seeking a full-time Personal Clerk for our renowned client in El Paso de Robles, CA. · **Your responsibilities**: · - Supporting the team leader in administration, payroll, and t ...
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Construction Manager
2 days ago
Redwood Ventures El Paso de Robles, CA, United States FreelanceOur client is a medium-sized, nationally successful family business based in El Paso de Robles, CA. They specialize in the construction of turnkey row and duplex housing developments, multi-family homes, and senior and nursing homes. · With nearly three decades of solid building ...
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Oceanic Ventures El Paso de Robles, CA, United States Freelance**CENIS is a provider of high-quality engineering and personnel services. For over 30 years, we have been a competent partner for clients seeking tailored personnel solutions. We value long-term projects for our employees with renowned companies in the automotive, mechanical engi ...
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Cleaning Technician
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Smith Cleaning Services LLC Paso Robles, United States**About us** · Smith Cleaning Services LLC is a growing business based out of Paso Robles, CA. We Provide residentail cleaning services for the central coast and commercial cleaning services for the state of CA. Our goal is to Provide professional, reliable, and quality cleaning ...
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Automotive Service Manager
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Big Brand Tire & Service Atascadero, United StatesJob Description · Job Description · Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits) · What is the job? · Meet or exceed performance targets by understanding and following company strategies · ...
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Big Brand Tire Atascadero, United StatesAutomotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits) · What is the job? · Meet or exceed performance targets by understanding and following company strategies · Be able to confidently recommend, ...
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Automotive Service Manager
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Automotive Service Manager
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Automotive Service Manager
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Big Brand Tire Atascadero, United StatesAutomotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits) · What is the job? · Meet or exceed performance targets by understanding and following company strategies · Be able to confidently recommend, se ...
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Automotive Service Manager
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Big Brand Tire & Service Atascadero, United StatesJob Description · Job Description · Automotive Service Manager: $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits) · What is the job? · Meet or exceed performance targets by understanding and following company strategies · ...
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Phoenix Industries Atascadero, United States Part timeAbout the Company · We have been a consulting company for over 25 years, providing efficient solutions in the extended IT environment. · Our approach follows the principle of all-in-one. We provide consulting services from the initial project idea, through planning and implement ...
Branch Service Manager - Paso Robles, United States - Pacific Premier Bank
Description
The Branch Service Manager is responsible for day to day transactions and operations at an assigned Business and Consumer Bank Branch or Branches. The Branch Service Manager is responsible for managing the branch's operational processes, proactively supporting the Bank's business development practices and growth objectives, guiding, directing, and supervising branch staff, ensuring the delivery of high quality customer service, and enforcing security and safety in accordance with Bank policies and
procedures. Must have working knowledge of the New Accounts Process. The Branch Service Manager is also responsible for satisfactory audit, employee development, enhancing communication with supporting departments, and implementing a client-centric experience.
RESPONSIBILITIES
#LI-Onsite
#LI-FG1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Branch Service Manager professionals in Paso Robles
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Cleofas Avalos
Medical Assistant and Customer Service