Apple Device Management Administrator Ii - College Station, United States - Texas A&M University

Texas A&M University

Verified Company

College Station, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title
Apple Device Management Administrator II

Agency
Texas A&M University

Department
Technology Services

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Glimpse of the Job and Your Opportunity to Contribute
Texas A&M University's Technology Services is seeking a System Administrator II to serve on our Apple Device Management team.

You will have the opportunity to provide systems administration for our unified Apple device management environment that manages workstation endpoints across Texas A&M main campus and TAMU health campuses statewide.

In this role as a System Administrator II for Apple Device Management, you will implement technical baseline configuration profiles and policies delivered throughout the environment.

Y ou will work hand-in-hand with other IT administrators, helping them implement their configuration s at the college or unit level.

A key responsibility includes investigating and resolving issues related to our Apple endpoint management service delivery.

You will also have the opportunity to facilitate root cause analysis and problem resolutions, working closely with IT partners and our endpoint technology vendors.

This opportunity plays a vital role in maintaining smooth operation and the shaping of our IT infrastructure. Join us and make a difference

Here's a glimpse of what you'll do:

Provide technical guidance for endpoint management platform server administration.
Troubleshoot complex endpoint technology problems, p rovid ing Tier III support.
M onitor and maintain endpoint security and for protecting and recovering data.
Monitor and remediate Apple device security noncompliance and serve as a technical expert for Apple device management.
Create, evaluate, and propose plans for the implementation of new endpoint technology deployments and system integration testing.
Document server support methods, procedures, and configurations.
Provide mentorship and coaching to student technicians and assist with their professional development.
Participate in 4+ applicable IT training and professional development activities yearly.

Salary Range:
Commensurate with education and experience.

Qualifications

Bachelor's degree in applicable field or equivalent combination of education and experience AND three years of system administration related experience.
A bachelor's degree in technology management, Computer or Information Systems Management, Computer Systems Analyst, or Information Technology.
Three years of experience enrolling and managing Apple devices for the enterprise using Jamf Pro, Manage Engine Desktop Central, Workspace ONE, or ZENworks.
Higher education experience or Texas A&M University experience.
Attained Jamf certifications such as Jamf Certified Tech (Jamf 200), Jamf Certified Admin (Jamf 300), Jamf Certified Expert (Jamf 400), and/or Jamf Endpoint Security Admin (Jamf 370).
Expert root cause analysis, change management, and technical documentation skills.
Expertise knowledge in scripting in Bash or PowerShell.
Expertise knowledge of security compliance standards including NIST SP 80053r5 and CIS Benchmarks.

What to do

Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

Amenities associated with a major university, such as:
sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

In addition, you have access to many benefits and perks, such as:

Health, dental, vision, life and longterm disability insurance with Texas A&M contributing to employee health and basic life premiums

days of annual paid holidays

Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Free exercise programs and release time for health and wellness programs
All employees have access to free LinkedIn Learning training programs, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.