Customer Service Clerk - Jonesville, SC, United States - Stellar Enterprises
Description
Your tasks:
We are currently seeking a Customer Service / Operational Center Land Clerk (m/f/d) for our Jonesville, SC office.
Responsibilities:
- Ensuring customerspecific processing procedures (national and international)
- Compliance with customs regulations and guidelines
- Handling of complaints
- Telephone support for external customers and the office
- Reporting and reporting
- Tracking shipments and resolving process deviations
- Ensuring internal processes and quality requirements
Requirements:
Our requirements:
- Successful completion of training in the field of freight forwarding / logistics or a comparable qualification
- Experience in customer service
- Good written and spoken English, additional foreign language skills are an advantage
- Proficient in common computer systems, especially MS Office
- Customerfriendly, strong communication skills, and negotiation skills
- Flexibility and teamwork
- Assertiveness and quick comprehension
Benefits:
Attractive conditions
In addition to various benefits and a company pension plan, we offer our employees (m/f/d) additional attractive discounts.
Individual development
With a wide range of seminars, trainings, and qualifications, we offer you individual and long-term development and advancement opportunities.
Discounts and promotions
At our company, you can benefit from discounts in the areas of shopping, leisure, and travel.
The monthly changing offers include, for example, mobile phone contracts, insurance, electricity tariffs, discounts at hotel chains, fashion, and lifestyle.
Flexible working hours
We
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