Dental Patient Coordinator - Miami, United States - Gateway Dental

Description

As our patients point of contact, you'll be the friendly voice of Gateway Dental, providing exceptional customer service and patient support.

We'll rely on you to listen to our patients and use your real passion for customer service to meet their needs.

Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best.

We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members.

• New patient experience management
• Answering multiline inbound phone calls
• Support to the clinical team
• Insurance verifications and treatment estimates
• Scheduling appointments
• Fulfilling patient requests
• Treatment presentation
• Handling & processing payments & refunds
• Manage communication & practice management software
• Administrative tasks including faxes, scans, etc.
• Maintain cleanliness and organization of the office
• Entering & reporting on office & department statistics
• Performs other duties as assigned by management

• Minimum 5 years Dental front desk experience.
• 2+ years of customer service experience
• Computer skills required: knowledgeable in Microsoft Office

• Paid time off

• Dental office

• Monday to Friday

• Dental receptionist: 5 years (required)
• Dental terminology: 5 years (required)

• Miami, FL required)