Life Safety Scheduling Coordinator - Columbia, United States - ARK Systems

ARK Systems
ARK Systems
Verified Company
Columbia, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Summary:

The Fire Protection Scheduler is responsible for scheduling Inspections for the Testing department at ARK Systems. This job operates in a professional climate-controlled office environment in Columbia, MD from 8:30am-5pm, Monday-Friday.


Duties/Responsibilities:


  • Effectively coordinate and schedule a team of inspection technicians.
  • View open ticket reports to aide in scheduling manpower for inspections and testing of low voltage systems.
  • Coordinate testing with subcontractors as required.
  • Communicate effectively with the Sr. Contracts Coordinators and Lead Technicians to identify and resolve scheduling issues.
  • Answer customer calls and follow through on their requests.
  • Provide customer service and maintain positive relationships with Property Managers and Building Engineers.
  • Support the Sales Staff regarding scheduling needs for customers.

Required Skills/Abilities:


  • Must have knowledge of office administrative procedures and knowledge of use and operation of standard office equipment, at a level generally acquired through 3+ years related experience.
  • Some analytical ability is required in order to gather and summarize data, find solutions to various administrative problems and prioritize work.
  • Good oral/written communication skills are necessary. Must be able to work in a high volume/fast paced environment and handle multiple tasks. Should be comfortable answering a phone and making calls for potential entirety of shift.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
  • Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.

Education and Experience:


  • 12 years of scheduling/dispatching experience.
  • Able to thrive in a high volume/fast paced environment.
  • Detail oriented, flexible, organized, driven and multitasker.
  • Proficient in MS Office Suite.
  • Selfstarter, critical thinker, team player and positive attitude.

Physical Requirements:


  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

ARK offers a competitive salary and a comprehensive benefits package including:

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • 401(k) Plan
  • Life Insurance
  • 9 Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Referral Program
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