Medical Services Coordinator - Houston, United States - LifeStance Health

LifeStance Health

Verified Company

Houston, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

ROLE OVERVIEW
The Medical Services Coordinator is a point of contact between multiple parties including patients, physicians, pharmacy staff, and others.

Taking charge of day-to-day operations of the Medical Services team by working as a liaison between leadership and Medical Services staff to ensure operations are covered and completed in a timely manner.

BENEFITS

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.

Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

HOURLY PAY:
$ 19-20/hour

LOCATION:
The Office located at 8588 Katy Fwy #350, Houston, TX 77024

RESPONSIBILITIES

Assist medical staff with necessary aspects of patient care
Ensure timely and professional communication with medical staff and patients
Answer all incoming calls to the medical services department
Communicate messages to medical staff via EMR messaging
Immediately attend to emergent issues
Completion of medical records

- related tasks as assigned

Scan all hardcopy correspondence into clients EMR record
Prepare any prescription paperwork correspondence from medical staff for patients to pick up with proper documentation
Secure any release of information forms required by clients
Facilitate communication between patient, medical provider, and pharmacy

SKILLS & EXPERIENCE

High school diploma or equivalent; medical administrative services certification preferred
2+ year of experience in medical administrative services
Ability to work independently and as a team member
Strong communication skills, both written and verbal
Strong organizational and follow through skills and attention to detail
Ability to multitask
Proficient knowledge of medical terminology
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture