- Respond promptly to individual volunteer inquiries, prioritizing emergency needs for immediate attention and addressing non-emergency inquiries within 48 hours.
- Recruit and assign volunteers to various roles such as committee work, office support, ReStore, builds and special events.
- Conduct regular orientations to onboard new volunteers effectively.
- Monitor and evaluate the need for volunteer services, implementing improvements to enhance program quality.
- Report on volunteer satisfaction to the Volunteer Services and Special Events Manager and VP of Development, ensuring ongoing program enhancement.
- Develop and execute formal and informal appreciation activities to recognize the valuable contributions of volunteers.
- Manage community service volunteers, coordinating efforts with local and external districts.
- Maintain accurate volunteer records, statistics, and the affiliate's volunteer database, utilizing platforms such as Salesforce and Volunteer Hub.
- Ensure compliance with necessary documentation, including volunteer timekeeping, liability waivers, confidentiality, and media releases.
- Update volunteer outreach and engagement materials and online communications annually to keep information current and relevant.
- Contribute content to the volunteer database and/or newsletter, sharing relevant information, articles, and updates to keep volunteers informed and engaged.
- Coordinate volunteer participation in community booths and fairs, maximizing visibility and recruitment opportunities.
- Support Global Village trip leaders in recruiting and preparing volunteer teams for service abroad, as assigned.
- Collaborate with the Volunteer Services and Special Events Manager or VP of Development to address volunteer concerns or issues promptly and effectively.
- Undertake additional responsibilities as assigned, demonstrating flexibility and readiness to support organizational needs.
- Collaborate closely with the Volunteer Services and Special Events Manager or VP of Development on ad-hoc tasks as required, contributing to the overall success of the department and organization.
- Knowledge of and willingness to promote the mission and activities of Pensacola Habitat for Humanity.
- The ability to work with a diverse group of people.
- Strong written and verbal communication skills.
- Attention to detail and is highly organized.
- Experience working with volunteers, instructing individuals, or facilitating groups.
- Experience working as a member of a team.
- Basic experience with Microsoft Office Suite, especially Word, Excel, and Teams.
- Bachelor's degree preferred.
- 2 years' experience in the field of volunteer management, public relations, customer service or equivalent combination of experience, education, and training
- 1-year leadership and/or supervisory experience
- Personal volunteer experience and commitment to volunteerism in community service
- Health Insurance
- Dental
- Vision
- Short/Long Term Disability
- Life Insurance
- Accident Insurance
- Cancer Insurance
- 403(b)
- Monthly Wellness Benefit
- Paid Time Off
- Holiday Pay
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Volunteer Services Coordinator - Pensacola, United States - Pensacola Habitat for Humanity
Description
Job Description
Job DescriptionJob Title: Volunteer Services Coordinator
Department: Development
Supervisor: Special Events and Volunteer Services Manager
Direct Reports: None
FLSA Status: Non-Exempt
Approval Date: 05/10/2024
Pay Range: $20 - $22 p/hr. ($41,600 - $45,760 annualized) plus a full benefit package
GENERAL DESCRIPTION:
The Volunteer Services Coordinator plays a vital role in the recruitment, training, scheduling, and acknowledgment of local volunteers. They foster meaningful relationships within the community to expand the volunteer network and strengthen partnerships with individuals and groups. Additionally, they actively promote volunteerism within the community, seeking out new volunteers and creating fresh avenues for engagement with Pensacola Habitat for Humanity's mission.
Their responsibilities encompass all facets of volunteer coordination, from conducting initial orientations to maintaining databases and monitoring volunteer activities. Moreover, they proactively identify and promote volunteer opportunities across various service areas, including construction, office support, Habitat ReStore, and family services.
CORE RESPONSIBILITIES:
Volunteer Program Management:
Continuous Improvement:
Volunteer Recognition and Appreciation:
Documentation and Database Management:
Outreach and Engagement:
Issue Resolution and Support:
Other Responsibilities:
KNOWLEDGE, SKILLS, ABILITIES:
EDUCATION, EXPERIENCE:
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
This position is primarily performed at a desk in the office. Outside meetings and presentations are frequently required. The position is classified as full-time, non-exempt. The work schedule follows general 'business hours,' with no fewer than 40 hours per week expected. Some evening and weekend meetings are required in locations and times when public transportation is unavailable. Occasional special projects may require spending consecutive days overseeing volunteer coordination.
Please note that this job description reflects the essential functions for this role but is not designed to be comprehensive and does not restrict the tasks that may be assigned. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
BENEFITS
Pensacola Habitat for Humanity provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Company DescriptionORGANIZATION OVERVIEW:Founded in 1981, Pensacola Habitat for Humanity is a non-profit, non-denominational, Christian ministry whose purpose is to improve communities through sustainable partnerships. Having built and renovated more than 1,600 homes, Pensacola Habitat seeks new and innovative ways to positively impact the community through various meaningful projects, including our Home Buyer and Community Development programs. Pensacola Habitat for Humanity offers unique financing opportunities to qualified applicants to provide affordable homeownership in Escambia and Santa Rosa counties. We are also the ONLY Habitat for Humanity affiliate who is also a NeighborWorks Charter Member. Pensacola Habitat is an affiliate of Habitat for Humanity International and follows HFHI's non-proselytizing policy.
Our mission: Seeking to put God's love into action, Pensacola Habitat for Humanity brings people together to build homes, communities, and hope.
Our vision: A world where everyone has a decent place to live.
Company Description
ORGANIZATION OVERVIEW:\rFounded in 1981, Pensacola Habitat for Humanity is a non-profit, non-denominational, Christian ministry whose purpose is to improve communities through sustainable partnerships. Having built and renovated more than 1,600 homes, Pensacola Habitat seeks new and innovative ways to positively impact the community through various meaningful projects, including our Home Buyer and Community Development programs. Pensacola Habitat for Humanity offers unique financing opportunities to qualified applicants to provide affordable homeownership in Escambia and Santa Rosa counties. We are also the ONLY Habitat for Humanity affiliate who is also a NeighborWorks Charter Member. Pensacola Habitat is an affiliate of Habitat for Humanity International and follows HFHI's non-proselytizing policy.\r
Our mission: Seeking to put God's love into action, Pensacola Habitat for Humanity brings people together to build homes, communities, and hope.\r
Our vision: A world where everyone has a decent place to live.
