IT administrator for IT workplace and mobile devices - Paradise, United States - Quantum Ventures
Description
The DSV IT Service GmbH is part of the DSV Group, the specialized service provider for the Sparkassen-Finanzgruppe. We provide IT services and solutions for the entire group and play a crucial role in the company's development and success. By bundling and harmonizing various IT services, we ensure sustainable efficiency and cost-effectiveness. We are flexible and adaptable to changing internal and external requirements. We combine internal knowledge from the DSV Group with proven IT expertise along the entire technology lifecycle to make the companies of the DSV Group successful.
Your responsibilities
- Inventory, installation, configuration, and maintenance of IT workstations and mobile devices
- Inventory and installation of data center components
- ITIL-compliant return of IT workstations, data center components, and mobile devices
- Analysis and resolution of IT issues, on-site support for IT workstations
- Initial setup of IT workstations and mobile devices, including user training
- Assuming tasks within the ITSM lifecycle, particularly in service, change, asset, incident, and problem management
Your profile
- Good knowledge of client hardware from Dell and Lenovo, experience with Microsoft Surface is a plus
- Excellent knowledge of Windows 10/11 and Microsoft Office
- Experience in client installation and
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