Office Services Clerk - Catonsville, United States - The State of Maryland
2 weeks ago
Description
An Office Services Clerk is the full performance level of work performing diverse clerical duties which support agency operations and require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs.
EXAMPLES OF WORK
Responds to inquiries, makes determinations and resolves problems relative to inaccurate or incomplete information and discrepancies in various records and documents being processed;
Explains basis of determinations to workers in other offices and agencies, clients or their representatives and the general public;
Collects fees, makes corrections to payments owed or due, posts fees and payments to accounts and keeps financial records not requiring knowledge of bookkeeping or accounting;
Assembles and verifies data and compiles information in order to prepare routine statistical and status reports;
Updates and maintains files, logs, schedules, rosters and records;
Composes routine correspondence to provide or request essential information, explain the status of requests and the procedures to be followed;
Recommends changes in office procedures as necessary to improve office efficiency;
May type correspondence, reports, schedules and other material using a keyboard of a personal computer;
Performs other related duties
Job Types:
Full-time, Contract
Pay:
From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Catonsville, MD required)
Ability to Relocate:
- Catonsville, MD 21228: Relocate before starting work (required)
Work Location:
In person
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