Customer Service Representative - Hagerstown, United States - Regency Furniture

Regency Furniture Hagerstown, United States

3 days ago

Description

**Customer Service Representative**

Hagerstown, MD **Regency Furniture** is searching for a Customer Service Representative to provide our guest a 5 star customer experience. At **Regency Furnitur**e, our Customer Service Representatives promote quality customer service and maintain positive relationship with internal and external guest. We are a positive, team oriented environment with opportunities for growth. We offer Comprehensive Benefits (medical, vision, dental, paid vacation, 401k)

**As a Customer Service Representative, you will**:

Answer a high volume of calls

Support sales staff by finalizing tickets quickly and efficiently

Handle customer concerns in person and over the phone

Gain a thorough knowledge of policies and procedures

Review and edit customer orders

Create and maintain various delivery and service data

Dispatch drivers

Provide thorough explanation to customers about estimate times during the process (financing, policies, delivery, pick-up, etc.)

Provide reports

Schedule and close deliveries

Assist with pricing, tagging, promotions and organization as needed

Schedule service calls

Make daily calls to customers (delivery updates/confirmations, pick-ups, thank you and follow ups)

Follow assigned schedule

Attend all require meetings

**As a Customer Service Representative,** **you must:**

Have a High School diploma or GED

Have the ability to work a retail schedule including weekends, nights and holidays

Have strong professional communication skills (bilingual is a plus)

Possess the ability to read, analyze, and interpret common publications related to field of expertise (sales & finance contracts, delivery orders, etc.)

Ability to respond to common inquiries or complaints from customers or vendors

Ability to calculate figures (discounts, interest, commission, percentages, area, etc.)

Be able to lift/ move up to 25 pounds, regularly

Possess computer literacy (Microsoft Outlook, Work, Excel, and Windows)

**Benefits of working for us**

Medical, dental, vision, life insurance, disability benefits, including dependent coverage; Paid vacation

Recognition and reward programs;

401(k) retirement savings plan;

Generous employee purchase policy

**JOB CODE: **

Patient Service Representative

3 days ago

Progressive Radiology Hagerstown, United States

**Progressive Radiology** · **Patient Service Representative** · **Patient Support - Hagerstown, MD - Part Time** · in partnership with **Progressive Radiology** is seeking a **Patient Service Representative,** responsible for acting as the first point of contact for patients ...
customer service representative

2 days ago

Family Dollar Hagerstown, United States

Family Dollar - 921 PENNSYLVANIA AVE #915 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Comp ...
Client Service Representative

3 days ago

Meritus Health Hagerstown, United States

** Client Service Representative** · **Job Category****:** Administrative/Clerical **Requisition Number****:** CLIEN004434 Showing 1 location **Job Details** · **Description** · **Client Services Rep, Equipped for Life, Full Time, 80 hours biweekly, Various hours Mon-Friday 8 ...
Customer Service Representative

4 days ago

Schurz Communications Hagerstown, United States

Antietam Broadband is looking for an energetic person who is willing to work hard and grow with our company. The Customer Sales and Service Representative will be responsible for the customer service experience related to services for video, high speed internet and telephone for ...
Customer Service Representative

3 days ago

Schurz Communications Foundation, Inc. Hagerstown, United States

** Customer Service Representative** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO01399 Showing 1 location **Job Details** · **Description** · Antietam Broadband is looking for an energetic person who is willing to work hard and grow with our compa ...
Overnight Customer Service Representative

57 minutes ago

CARROLL INDEPENDENT FUEL COMPANY Hagerstown, United States

Job Details · Level · Entry · Job Location · Store 3 - Hagerstown, MD · Position Type · Full-Time/Part-Time · Education Level · None · Travel Percentage · None · Job Shift · Any · Job Category · Sales · Description · Job Summary: · The Customer Service Representative (CSR) is res ...
143 - Hagerstown - Customer Service Representative - Floater

2 weeks ago

First United Corporation Hagerstown, United States

For more than a century, First United has served the financial needs of our personal and business · customers throughout Maryland, West Virginia, Virginia and Pennsylvania. We care about our communities, · seek to understand what drives our customers and create customized solutio ...
Client Service Representative

1 week ago

Meritus Medical Center Inc Hagerstown, United States

**Client Service Representative** · Responsible for Equipped for Life services and sales of products, supplies and order intakes for hospital in-patients, along with other assigned programs. · **Education** - High school graduate or the equivalent. · **Experience** - Recent exper ...
Customer Service Representative

2 weeks ago

Kline Electrical Services Hagerstown, United States

Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. ...
Customer Service Representative

2 weeks ago

Fil-Tec Smithsburg, United States

We are a uniquely innovative technical fiber manufacturing company with operations in Washington County, MD, and Franklin County, PA, looking for Customer Service Representatives who can join our dynamic group of talented team members. This position will be providing support and ...
Customer Service Representative

2 weeks ago

Infinity Systems Maugansville, MD, United States Freelance

We are currently looking for a Customer Service Representative (m/f/d) for our location in Gerlingen, Maugansville, MD. · Ref. No.: JR1005821 · Why joining CWS is worth it- An attractive workplace in a success-oriented company- A collective salary plus voluntary social benefits- ...
customer service representative

6 days ago

Family Dollar Greencastle, United States

Family Dollar - 118 S ANTRIM WAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
Customer Service Representative

1 week ago

Phoenix Ventures Leitersburg, United States

Leitersburg Customer Service Representative / Service Center in the Energy Industry (m/f/d) · The DMS Group, with over 900 employees, is one of the largest independent service providers in the energy industry. Whether at one of our 9 locations or on-site with you, we have the rig ...
Customer Service Representative

3 days ago

The Guitar Center Frederick, United States

This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center. Handling incoming calls from retail stores, affiliates and individual customers with questions concerning accounts. To perform the job succ Customer Service Representati ...
Customer Service Representative

3 days ago

Wcnorthwest Chambersburg, United States

Customer Service Representative page is loaded **Customer Service Representative** · **Customer Service Representative** · locations6370-Chambersburg time typeFull time posted onPosted Yesterday job requisition idR-43732 ****Job Title**** · Customer Service Representative****P ...
Customer Service Representative

3 days ago

GTSC Talent Solutions Shepherdstown, United States

Job Description · USParalog is looking to enhance our Customer Service Team · Interested? Read on... · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will assist callers ...
Customer Service Representative

1 day ago

The Bowen Group Inc. Shepherdstown, United States

Job Description · Job DescriptionThe Bowen Group is looking to enhance our Customer Service TeamInterested? Read on... · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will ...
customer service representative

17 hours ago

Family Dollar Taneytown, United States

Family Dollar - 520 E BALTIMORE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
Customer Service Representative

3 weeks ago

Becky Smith - State Farm Agent Gettysburg, United States

Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Competitive salary · Training & development · ROLE DESCRIPTION: · As a Customer Service Representative with Becky Smith Insurance Agency, Inc. you will generate the kind of exceptional client experiences that re ...
Customer Service Representative

3 weeks ago

James Allen Frederick, United States

Job Description · Job DescriptionAbout R2net/James AllenJames Allen is the fastest growing online retailer of diamond engagement rings. Providing a virtual diamond shopping experience that rivals a storefront, James Allen focuses on the customer experience . From our highly train ...