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    Workforce Development Specialist - Pittsburgh, United States - EDSI Solutions

    EDSI Solutions
    EDSI Solutions Pittsburgh, United States

    3 weeks ago

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    Description

    Overview:

    Salary $45,000 year

    Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? The the Workforce Development Specialist Position is for you We are seeking a dynamic, team-oriented workforce development professional to join our spirited team.

    Scope of Position: The Workforce Development Specialist plays an active role in workforce development activities of program participants, as well as maintains a central role in planning and organizing activities and community events for the program. The Workforce Development Specialist provides support and assistance to Employment Counselors and Business Service Representatives and program participants in all areas related to gaining and/or retaining employment and career advancement.

    Responsibilities:

    Implement case management activities for program participants

    Create solutions to participant barriers and need

    Support in providing comprehensive case management and follow-up

    Refer clients to appropriate community service or social service agencies when needed

    Coordinate participant retention services, including collecting paystubs and managing requests for transportation and incentives

    Assist with data entry into myOneFlow and CWDS, including but not limited to, case notes, time & attendance, enrollments & terminations, outcomes

    Assist case management staff in maintaining participant files as specified by contractor

    Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment.

    Ensure outcomes and goals are met as required by contract in partnership with the direct service team

    Work with leadership team to plan activities and events to support the career goals of program participants

    Manage and complete data entry associated with program participation and next steps

    All other duties as assigned

    Support Intake & Orientation process and coordinate referrals from CAO

    Qualifications:

    Highly organized and detail-oriented, follow deadlines, juggle multiple tasks, take initiative and manage personal workload

    Strong interpersonal skills and a passion for helping others

    Excellent computer skills and knowledge of Excel, Word and PowerPoint

    Ability to prioritize tasks and document visits and contacts

    Demonstrated telephone, computer and written communication skills

    Ability to maintain flexibility as needs of contract or contractor require

    Marketing/ event planning experience preferred

    Able to work fully onsite, fully remote, or in a hybrid environment

    Required Education

    Bachelors Degree- Social Work, Psychology, or other Human Service-related field

    EDSI currently follows a hybrid work model for the Reemployment Transition Program.

    Based on client requests, customer needs, and policy changes, this work model is subject to change at any time.

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