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Release Management Digital Analyst - Raleigh, United States - First Horizon Bank
![First Horizon Bank background](https://contents.bebee.com/companies/us/first-horizon-bank/background-LNPyq.png)
Description
Summary
The Release Management Digital Analyst provides business insight and analysis and supports ongoing projects and releases to improve First Horizon's online and mobile banking experience. They also support user acceptance testing, help manage the flow of defects, and document enhanced release management processes and procedures.
Specific Responsibilities :
• Analyzes and identifies opportunity areas and provides reporting to improve processes and user experience
• Understands business requirements, processes, and the systems that online and mobile banking rely upon
• Facilitates conversations that will result in the creation and understanding of user stories/requirements
• Supports processes around testing and configuration changes
• Completes user acceptance testing
• Holds others accountable
Specific Requirements:
• Bachelors degree in related field of study or equivalent experience
• Business Analyst, Financial Services, online/mobile or user acceptance testing experience preferred
• Good problem-solving and communication (spoken and written) skills
• Excellent interpersonal skills; and ability to work well in a team environment
• Passion for detail
• Ability to manage project duties, balance workload and meet internal/external deadlines.
• Ability to hold others accountable.
About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $ billion in assets as of December , , we serve clients through a team of approximately ~, associates and ~ banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in states across the southern First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top Most Reputable Bank.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• (k) with % match
•