Lenscrafters - Assistant Manager - Tampa, United States - LensCrafters

LensCrafters

Verified Company

Tampa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

WHO WE ARE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry. _
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cuttingedge processing methods. Every day we impact the lives of millions by changing the way people see the world_

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization.

Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

Delivers quality & improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
Supports store business plans to maximize sales & profit
Partner with store manager to lead & develop team
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Executes visual directives & maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights & weekends

BASIC QUALIFICATIONS

High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated highlevel of selling skills
Proven ability to problem solve

PREFERRED QUALIFICATIONS

College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in nonlicensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program
GENERAL FUNCTION
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MAJOR DUTIES & RESPONSIBILITIES
Delivers quality & improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
Supports store business plans to maximize sales & profit
Partner with store manager to lead & develop team
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Executes visual directives & maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights & weekends

BASIC QUALIFICATIONS

High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated highlevel of selling skills
Proven ability to problem solve

PREFERRED QUALIFICATIONS

College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/o