Technical Services Engineer, Infrastructure - Melbourne, United States - MongoDB

MongoDB Melbourne, United States

1 day ago

Description

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers.

We are looking to speak to candidates who are based in Melbourne office for our hybrid working model.

Why MongoDB is a fantastic place to work and build your career

Be a part of the company that's reinventing the database, passionate about innovation and speed
Enjoy a fun, inspiring culture that is engineering focused
Work with exceptionally talented people around the globe
Learn, contribute, and make an impact on the product and community

Cool things you'll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. You'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

MongoDB Technical Services puts a strong focus on engineers enabling their peers to be successful by sharing newly gained technical knowledge with the team, either via informal one-to-one conversations, or training and workshop sessions. By documenting solutions in our knowledge base system, Technical Services Engineers will increase the efficiency of our customers, other team members and departments throughout MongoDB.

In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

You should have 5+ years of proven experience, we consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidate should have a mix of experience in most of the following areas:

Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
Experience building and maintaining complex mission-critical production database systems
Broad awareness of customer workloads and use cases, including performance, availability, and scalability
Experience analyzing issues holistically, from the application tier through the database, down to the storage
Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, , Go, etc.
Desire and ability to rapidly learn a wide variety of new technical skills

You should possess a genuine desire to help people, the ability to think on your feet and remain calm under pressure while solving problems in real-time. There's a lot to learn, so the desire and ability to rapidly learn a wide variety of new technical skills is paramount. We work in a collaborative team environment, so a willingness and ability to get help from team members when required, and good judgment to know when to seek help, is essential. We also aim to have diverse technical backgrounds and therefore different subject matter expertise is welcome.

You do not need to have prior experience with MongoDB. We can teach you that

Bonus Points

Experience managing large scale databases (e.g. RDBMS, NoSQL)
Experience with authentication systems such as LDAP, Kerberos, AD
Experience using or managing MongoDB
Experience using distributed version control systems, and in particular git
Experience using any cloud services stack such as AWS, Azure or GCP
Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators

Success Measures

In 3 months, you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
In 6 months, you will be comfortable partnering with our customers. You will also complete the MongoDB Certified DBA Associate exam
In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

**MongoDB is an equal opportunities employer.**

Technical Services Engineer, Infrastructure

2 weeks ago

MongoDB Melbourne, United States

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion ...
IT Infrastructure Engineering

3 weeks ago

Aerodyne Industries Merritt Island, FL, United States

Aerodyne Industries · Job Description: · IT Network Engineer (ADV0004LN) · Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in ...
Civil engineer and construction technician

1 week ago

Radiant Ventures Melbourne, United States

We are planning future-oriented infrastructure networks in Melbourne. · Since 1975, we have been a successful engineering firm based in Elmshorn. We work regionally in Schleswig-Holstein and Hamburg. Topics such as climate change and the shift towards sustainable transportation a ...
Construction Project Manager

2 weeks ago

RadGov Inc. Melbourne, United States

This role will be Supporting Civil Construction as it relates to telecommunication and utilities. · Must- Haves (Hard Skills): · Background in civil construction (understanding construction drawings etc.) · Background in telecom with a subset in construction · Understanding of Te ...
Principal Cloud

5 days ago

Northrop Grumman Melbourne, United States

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advanc ...
Lead, Info Security Systems Engineer TS/SCI

4 weeks ago

L3Harris Technologies Melbourne, United States Temps plein

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environ ...
Sr. Platform Engineer/Tech Lead

6 days ago

Space Ground System Solutions Melbourne, United States

SGSS, a Parsons company, has an immediate full-time opening for a Senior Platform Engineer (SPE) onsite at our corporate headquarters located in West Melbourne, FL. The SGSS IT Support Team is responsible for the infrastructure that supports the successful development and deploym ...
Sr. Platform Engineer/Tech Lead

1 week ago

Space Ground System Solutions (SGSS) Melbourne, United States

SGSS, a Parsons company, has an immediate full-time opening for a Senior Platform Engineer (SPE) onsite at our corporate headquarters located in West Melbourne, FL. The SGSS IT Support Team is responsible for the infrastructure that supports the successful development and deploym ...
Telecommunications Construction Project Manager

2 weeks ago

Akkodis Melbourne, United States

Location: Melbourne, FL · Pay: $38-44/hr · Long Term Contract Role · This company is seeking a motivated individual looking for an exciting opportunity to join the team as a Network Planning Engineer supporting FAA/FTI program. As a Network Planning Engineer, candidate will supp ...
Quality Engineer

5 days ago

Service Victoria Melbourne, United States

Quality Engineer I VPS5 I Fixed term until 27 June 2025 I $106,534 - $128,897 (plus 11% superannuation) · Who we are · Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction s ...
Sr Specialist, Integration and Test Engineering

5 days ago

L3Harris Technologies Melbourne, United States Temps plein

Job Description: · Responsibilities will include though not limited to the following: · Support the set-up, configuration, and documentation of hardware and software systems under test, including loading custom and commercial software onto multiple devices · Support design, deve ...
Lead, Software

2 weeks ago

L3Harris Technologies Melbourne, United States Temps plein

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environ ...
Program Manager

6 days ago

Alstom Melbourne, United States

Req ID:453181 · At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the in ...
Staff Systems Engineer

5 days ago

Northrop Grumman Melbourne, United States

Requisition ID: R · Category: Engineering · Location: Melbourne, Florida, United States of America | San Diego, California, United States of America · Clearance Type: Secret · Telecommute: No- Teleworking not available for this position · Shift: Days (United States of America) · ...
Senior Business Analyst

2 weeks ago

Service Victoria Melbourne, United States

Senior Business Analyst I VPSG4 I Fixed term until June 2025 I $92,332 - $104,762 plus superannuation · Who we are · Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction sco ...
Staff Systems Engineer

5 days ago

Northrop Grumman Melbourne, United States

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advanc ...
Controls Engineer

6 days ago

Data Flow Systems, LLC Melbourne, United States

Position Summary: · The Controls Engineer is crucial in ensuring the successful execution of projects by overseeing site surveys, interpreting bid specifications and drawings, preparing project quotations, and designing industrial control panels. This position requires a passion ...
Application Integration Engineer

4 weeks ago

Leidos Melbourne, United States

Description · Leidos has an opening for a highly qualified Mission Package Integration Engineer for the Multi-Domain Solutions Division. This is an exciting opportunity to bring your experience to support across all-domain large-scale weapon systems, Information Technology Syste ...
Specialist, Software Engineer

6 days ago

L3Harris Technologies Melbourne, United States Temps plein

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environ ...
Senior Integration Developer

2 weeks ago

Service Victoria Melbourne, United States

Senior Integration Developer (MuleSoft) I VPSG4 I Fixed term for 12 months I $92,332 - $104,762 plus superannuation · Who we are · Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% sa ...