- Assist in creating and maintaining Regulatory Compliance Complaint Management Oversight Reporting and Governance Documentation
- Assist in reviewing and analyzing customer complaint data
- Prepare detailed reports analyzing customer complaint data to show trends and volume
- Prepare executive summaries and other detailed reports for 1st line of defense, committees, and other internal team members
- Assist in updating and maintaining department policies, procedures, training and job aids for complaint management oversight
- Manage Production and Maintenance of Committee Materials.
- Manage the scheduling, agenda, meeting minutes, materials and distribution for complaint management oversight governance meetings.
- Manage production of materials for other committee meetings
- Coordinate preparation of materials for regulatory agencies, internal audit, and other requests
- Maintain Regulatory Compliance Technology Standards for Complaint Reviews
- Onboard new compliance team members responsible for reviewing complaints.
- Work with 1st line of defense teams to ensure regulatory compliance team members have appropriate system access for reviewing complaints.
- Work with 1st line of defense and IT for any updates to compliance oversight program requirements related to complaint reviews.
- Perform other duties and special projects as assigned.
- Complete all required training and help ensure team completes training.
- Share with team and maintain knowledge of and adhere to, Flagstar's internal compliance policies and procedures.
- Provide timely, regular and effective reporting to the Compliance department, management and others, as appropriate regarding compliance matters.
- Uses independent judgement and discretion to make decisions.
- Analyzes and resolves problems pertaining to complaint management oversight reporting.
- Able to handle multiple priorities and tasks efficiently.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
- Education level required: Undergraduate Degree (4 years or equivalent) or comparable work experience.
- Minimum experience required: 3+ Years regulatory compliance experience specifically in a financial institution.
- Certified Regulatory Compliance Manager (CRCM), Certified Risk Professional (CRP) and/or Certified Internal Auditor (CIA) desirable.
- Excellent communication skills required; including reports, presentations, group facilitation skills, ability to develop and maintain professional relationships and networking skills.
- Proven ability to partner effectively across all levels of the organization and develop positive working relationships.
- Experience using Salesforce and salesforce reporting options.
- Experience managing data and excel spreadsheets and creating meaningful reporting.
- Able to manage and execute multiple complex projects within required timelines and expectations required.
- Demonstrated conceptual thinking and analytical skills.
- Ability to work independently in continuously changing environment.
- Inquisitive nature, resourceful, and ability to seek out information and develop sound conclusions and strategies.
- Physical demands (ADA): No unusual physical exertion is involved.
-
Aml Compliance Analyst
5 days ago
Mizuho Americas New York, United StatesJob Summary · Compliance Analyst is responsible for administrative functions of the AML Financial Investigations Unit (FIU) for Transaction Monitoring, including Suspicious Activity Reports ("SAR") related responsibilities, Head Office reporting requirements and Transaction Monit ...
-
Standards Compliance Analyst 1 Developmental
5 days ago
People With Developmental Disabilities, Office for New York, United States**Minimum Qualifications** · NON-COMPETITIVE MINIMUM QUALIFICATIONS: · Standards Compliance Analyst DD Trainee 1: A bachelor's degree in audiology, community mental health, education, gerontology, human development, human services, nursing, nutrition, occupational therapy, physic ...
-
Analyst-compliance, Small Business Lending
15 hours ago
Amex New York, United States**You Lead the Way. We've Got Your Back.** · With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, ...
-
Compliance Analyst
3 days ago
Tandym Group New York, United StatesA recognized hedge fund in New York City is looking to add a new Compliance Analyst to their growing team. In this role, the Compliance Analyst will be responsible for helping to ensure that the firm's business activities are conducted in strict accordance with regulatory require ...
-
Compliance Analyst
1 week ago
Fortress Investment New York, United StatesCompliance Analyst · New York · Corporate Group · Ref # · 3213 · Date published · 08-Sep-2023 · About Fortress · Fortress Investment Group LLC is a leading, highly diversified global investment manager with approximately $48 billion of assets under management as of December 31, 2 ...
-
IT Compliance Analyst
5 days ago
ASSA ABLOY Group New York, United StatesWe are seeking a highly motivated and detail-oriented IT Compliance Analyst to join our dynamic team at ASSA ABLOY Americas Residential. As an IT Compliance Analyst, you will play a crucial role in overseeing IT and business operations and help ensure regulatory compliance. The I ...
-
Compliance Analyst
1 week ago
Bogota Savings Bank Hasbrouck Heights, United StatesApply · Job Type · Full-time · Description · Bogota Savings Bank seeks a Compliance Analyst with a background in Deposit compliance and BSA to assist and support the Compliance/CRA Officer in oversight of the Bank's retail banking activities (both commercial and consumer) and ass ...
-
Compliance Analyst
6 days ago
Public Health Solutions New York, United StatesCompany Overview · Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As t ...
-
Compliance Analyst
2 days ago
New Start Capital New York, United StatesCompany Description · New Start Capital is a financial services and advisory firm located in New York, NY. We specialize in helping customers with lower to moderate credit scores obtain loans, consolidate debts, and reduce creditor payments through lower interest rate solutions. ...
-
Compliance Analyst
1 week ago
New York City, NY Manhattan, United StatesPLEASE NOTE APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE.OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. · The DSS Accountability Office's ORCA is charged with working closely with internal and external partners to ensure that DHS facilities, direc ...
-
Compliance Analyst
5 days ago
Millennium Management Corp New York, United StatesCompliance Analyst · The Compliance Department at Millennium serves to adopt, implement, and enforce a Compliance program, including policies and procedures, processes, systems, controls, surveillance, testing and reporting, which is designed to prevent or detect violations of a ...
-
Compliance Analyst
3 days ago
Private Equity Firm New York, United StatesTitle: Compliance Analyst · Location: New York City, NY · Hybrid Work: Role will start in-office four days per week, reducing to three days after training · Compensation: $100,000 – $120,000 base salary plus bonus. · Job Overview: A prestigious private equity firm based in New Y ...
-
Compliance Analyst
5 days ago
Private Equity Firm New York, United StatesTitle: Compliance Analyst · Location: New York City, NY · Hybrid Work: Role will start in-office four days per week, reducing to three days after training · Compensation: $100,000 $120,000 base salary plus bonus. · Job Overview: A prestigious private equity firm based in New ...
-
Compliance Analyst
1 week ago
Franklin Resources New York, United StatesAt Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make p ...
-
Compliance Analyst
5 days ago
Larson Maddox New York, United StatesOur client is a top investment management firm with over $15 billion in assets and over 1,500 employes across their global offices. Their team is made up of high performing individuals with diversified backgrounds and responsibilites. · We have partnered with this prestigious fi ...
-
Compliance Analyst
2 days ago
Grayscale Investments LLC Stamford, United StatesGrayscale Investments is the world's largest digital currency asset manager. Through its family of investment products, Grayscale provides access and exposure to the digital currency asset class in the form of a traditional security without the challenges of buying, storing, and ...
-
Compliance Analyst
3 days ago
Atlantic Group New York, United StatesLocation: NYC - Midtown (3-4 days in office) · Compensation: $100k-$120k base + bonus ($20k-$30k) · A global investment firm is seeking to hire a Compliance Analyst who will work closely with the firm's Compliance Officer to support the compliance program. This role is a great op ...
-
compliance analyst
2 days ago
City of New York New York, United StatesJob Description · PLEASE NOTE APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE.OR IN A COMPARABLE TITLE ELIGIBLE FOR · The DSS Accountability Offices ORCA is charged with working closely with internal and external partners to ensure that DHS facil ...
-
Compliance Analyst
1 week ago
Madison-Davis, LLC Stamford, United StatesAsset management company located in Stamford Connecticut looking to bring on board a "Compliance Analyst to join their team. They are currently in office (2 days a week). · Responsibilities: · *Assist the Senior Associate, Compliance in facilitating the ongoing review of custome ...
-
Compliance Analyst
5 days ago
Bogota Savings Bank Hasbrouck Heights, United StatesJob Type · Full-time · Description · Bogota Savings Bank seeks a Compliance Analyst with a background in Deposit compliance and BSA to assist and support the Compliance/CRA Officer in oversight of the Bank's retail banking activities (both commercial and consumer) and assist th ...
Compliance Analyst - Hicksville, United States - Flagstar Bank
Description
Regulatory Compliance has many responsibilities related to managing the bank's risk to ensure adherence with compliance requirements. One of the main responsibilities is to provide continued leadership and implementation of an enterprise-wide compliance culture by supporting and enforcing the Bank's established Compliance Management Program to ensure compliance with all applicable State and Federal laws, rules and regulations, along with other requirements the bank may from time to time be required to comply with. The Complaint Management Oversight Compliance Analyst will assist the complaint management oversight team within Regulatory Compliance. The complaint management oversight team provides second line of defense of oversight of the enterprise complaint management program. This position will serve a vital role in the Flagstar Regulatory Compliance Department and will be an integral part of the company's overall risk strategy. Pay Range: $55, $72, $89,074.69
ADDITIONAL ACCOUNTABILITIES
JOB REQUIREMENTS
Required Qualifications:
Preferred Qualifications:
Job Competencies: