Human Resource Business Partner - Alexandria, United States - Wendy's

Wendy's

Verified Company

Alexandria, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Human Resources Business Partner

Reports to:
Market Director of Operations

Job Type:
Full-time

FLSA Status:
Exempt

Company Background - Flynn Group

Company Background - Wend American Group

Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with a service that puts a smile on their faces and keeps them coming back for more.

Position Description
The HR Business Partner provides HR leadership for a geographical market.

The position's focus is on building relationships with field employees and management while driving and executing key HR and Operational initiatives and programs throughout their assigned market.

This position works directly with market leadership to build a business partnership to ensure alignment between HR and Operations initiatives.

This position also partners closely with the Support Center, serving as an operations liaison for various-functional departments.

Essential Duties and Responsibilities

Staffing/Recruiting:

Creates a partnership with the restaurant team and AD to ensure proper staffing and strategy is implemented to keep restaurants fully staffed.
Partners with Director of Operations and Area Directors to facilitate consistent bench plan/success planning process for all management and above restaurant positions.
Seeks out and sources creative sourcing options that are market or position specific.
Manages the offer letter process for internal promotions or external hires for RGM level and tracks the receipt of signed offer letters.

Training/Development:

Participates in and/or conducts regular Manager Training classes for new and current managers focusing on people centric training modules. i.e., Coaching & Counseling, Performance Management, Hiring
Partners with AD with the onboarding for new RGMs (Welcome, Benefits, Orientation, Training Calendar)
Works directly with newly hired managers and Above Store Leaders on policies, procedures, and regulations to help set them up for success.
Partners with market leadership to ensure our brand training is executed to standard via the ADs and certified training restaurants.
Conducts regular store visits. Builds relationships with managers and team members while assessing the employee engagement and restaurant culture.
Ensures Employee performance reviews occur at all levels per company established timelines and standards.

Compliance/Employee Relations:

Directs the investigation and resolution of employee relations issues and EEOC charge responses. Acts as a consultant to managers for employee relations activities, including complaints and documentation.
Partners, reviews, and provides guidance to AD's and DO's regarding terminations and disciplinary actions. Ensures the performance management process and supporting documentation of that process is executed per company standards.
Manages Unemployment documentation and hearings process with the support of restaurant management and AD.
Ensures all annual and State Specific required training is completed.
Ensures the market is up to date on all labor related compliance (posters, files, I9's, minor work permits, payroll edits, breaks, etc.)
Stays abreast of upcoming or pending legislation with their area(s) and works with HR leadership/legal to implement process or policy changes.
Manages background check process. Consults with management when necessary.
Main point of contact for HRIS process from field management. Ensures correct process has been followed (transfers, LOA, background check, documentation, etc.) and approvals have been granted. Tracks changes for reporting purposes

Education and Experience

Minimum 35 years related HR experience in similar role/environment working in the field supporting multiunits (30+ units preferred, restaurants or retail)
Bachelor's degree preferred and Professional HRCI or SHRM certification a plus.
Demonstrates high integrity and elevated level of HR professionalism and expertise.
Ability to work in a fast paced, changing environment with multiple priorities. Demonstrates adaptability handles daytoday work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity, demonstrates flexibility.
High standards and a drive for excellence. Committed to quality and has a strong attention to detail.
Ability to effectively work and communicate (written and verbal) with people at all levels within the organization.
Ability to lead and influence others in nonreporting relationships.
Strong organizational, problem solving, and analytical skills with a demonstrated history of managing priorities, workflow, and multiple processes simult