- Create business intelligence reports and analyses across all divisions within USAC. This person defines and gathers reporting requirements, creates or modifies reporting data sources as needed, and aggregates and presents information to meet internal and external reporting needs
- Create and update reporting data models and ensure alignment to comprehensive reporting requirements
- Create and maintain queries using SQL or other programming languages as necessary for consistency and efficiency of data retrieval from various systems
- Create reports using USAC's Bl platform (currently Tableau) to meet business reporting requirements
- Lead the preparation of internal and external reporting and metrics for assigned portfolio
- Design and develop data visualizations using Tableau and other software applications to present program insights, analysis, and issues
- Relay program statistics, trends, patterns, etc. using large sets of program data
- Create or update datasets on USAC's open data platform
- Degree and/or relevant technical training with no preferred certification.
- Three (3) to Four (4) years of directly related experience, including SQL (Structured Query Language).
- Experience in analytics technologies, especially Tableau.
- Ability to work independently, but also collaborate and work across other departments and teams as needed.
- Experience working with large datasets and performing research using multiple data sources, often with conflicting definitions or results. Must have experience deconflicting data sources.
- Experience presenting complex analysis, report concepts, and results in plain English for a non-technical audience.
- Excellent written and verbal communication skills.
- Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and Bachelor accuracy.
- Proven experience manipulating large quantities of data.
- Experience presenting complex reports and results in plain language English for a non-technical audience using data visualizations.
- Excellent attention to detail and accuracy.
- Proficiency with Microsoft Office Suite.
- Telecom experience a plus, but not required
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Reporting Analyst - Washington, United States - Universal Service Administrative Company
Description
Why Work Here?
Our mission to achieve universal service addresses America's current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at:
Benefits
USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage. Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year. Regular telework schedule and opportunities to take professional development courses and training.
A Multicultural Team
We have actively built an organization that doesn't just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.
USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We've worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused
As USAC continues to support universal service impacting health care providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking an experienced, dynamic and collaborative professional to serve as a Reporting Analyst with our Data Strategy team. Reporting to the Manager of Data Strategy and Insights you will:
About You
USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.
