- Assist with client check-ins over the phone or through video calls (as preferred by the client)
- In collaboration with Intensive Case Management (ICM) Team, develop individualized plans with detailed action steps based on client needs; supporting clients with action steps such as exploring employment opportunities, assisting with referrals for additional support services, etc.
- Assist in scheduling client health and wellness appointments and coordinating transportation as needed; accompanying clients to appointments as needed for support
- In collaboration with ICM Team and Healthcare Benefits Navigators, develop Access HRA and NYC Housing Connect and other benefits navigation workshop materials; delivery of workshops to clients as needed
- Collaborate with other ICM interns and support the development of a Community Resources Map through desk review and outreach activities
- In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.
- Keep thorough and accurate case file documentation in IRC's database
- Keep all digital files up to date and create new digital client files as needed
- Communicate client concerns and potential challenges to ICM Caseworker/Casework Assistant
- Fluency or familiarity with Dari, Pashto, Spanish, Ukrainian, Russian, French, and Arabic
- Gain experience with the U.S refugee resettlement process and services available to clients specifically in/ around New York City
- Gain experience in identifying clients' needs to appropriately coordinate medical care and connect them to necessary supportive services within the community
- Gain experience with conducting wellness assessments 6 months and 12 months after ICM enrollment and keeping thorough and accurate case file documentation of all direct services provided to clients
- Develop skills in creation and delivery of workshops addressing client housing, employment and resource benefits navigation
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Health & Wellness Program Intern - New York, United States - International Rescue Committee
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Description
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.BACKGROUND: International Rescue Committee(IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in more than 40 countries and over 20 U.S. cities, the IRC provides resettlement, education and empowerment support to refugees and displaced people.
RESPONSIBILITIES:
LEARNING OBJECTIVES:
IRC leading the way From Harm to Home.
Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.