- Ensure every guest is greeted and welcomed in a unique and personable way upon arrival
- Reconcile and complete all daily Front Desk Agents' work; ensure that any issues from the day are corrected before processing the audit; communicate any findings to the GM
- Run all night audit functions consistent with closing out all daily transactions and preparing for
- the following day's operations
- Provide next day reports for the front office, housekeeping, sales, and GM as requested
- Promote the brand loyalty program and provide recognition and benefits to all present members
- Assure hotel is clean and in perfect condition and working order for the next day
- Act as the first point of contact for any overnight guest issues
- Begin breakfast preparations based on the menu for the day
- Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner
- Process all retail transactions for the guests
- Issue key to and control entrance of safety deposit boxes
- Post miscellaneous charges as requested
- Maintain appropriate market inventory levels, restocking when necessary; prepare orders as needed
- Assure overall cleanliness of the front office area, lobby, and surrounding areas
- Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention
- Maintain professional image at all times through appearance and dress
- Follow Company policies and procedures
- Other duties as assigned by supervisor or management
- Knowledge of front desk operations and procedures, guest services and hotel services
- Proficiently speak, read, write, and comprehend the English language; ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members
- Able to read and write to facilitate the communication process
- Able to work independently and desire to participate as part of a team
- Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred
- Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems
- Ability to access and accurately input information using a moderately complex computer system
- Create sense of urgency in matters that will impact the success of the business
- Demonstrate genuine care for customers and employees
- Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels
- Possess complete knowledge of emergency procedures of the hotel
- Ability to observe and detect signs of emergency situations
- Able to work in fast paced environment
- Able to prioritize, organize, and manage multiple tasks
-
Night Auditor
1 week ago
Westin Portland Harborview Portland, United States Part timeJob Summary: · **Join the Westin Family Today** · **Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more See below for details** · **_This position starts at $20.00 per hour_** · The Night Auditor is responsible for the front desk oper ...
-
Night Auditor
1 week ago
Atrium Hospitality Portland, United StatesThe Night Auditor will be tasked with the following duties, responsibilities, and assignments: Maintain accurate accounts of cash, checks, and credit transactions; Provide accounting support to the hotel by ensuring all revenues are posted to the cor Night Auditor, Auditor, Audit ...
-
Night Auditor
6 days ago
Sonesta International Hotels Corporation Portland, United StatesThe Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible fo Night Auditor, Auditor, Guest ...
-
Night Auditor
2 weeks ago
Radisson Hotel Portland Airport Portland, United StatesJob Description Night Auditor The ideal candidate for a Night Auditor would be people-orientated professional who is always willing to help guests. A Night Auditor will ensure guests are greeted, checked in/out of the hotel in an efficient and friendly manner, and answer any ques ...
-
Night Auditor
5 days ago
Aimbridge Hospitality Portland, United StatesAimbridge Hospitality - Residence Inn Portland Downtow [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all re ...
-
Night Auditor
1 week ago
Crescent Portland, United StatesHotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for "Advance", Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative expression all find home. Located inside of ...
-
Night Auditor
1 week ago
Sonesta International Hotels Portland, United StatesJob Description Summary · The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for c ...
-
Night Auditor
1 week ago
Aimbridge Hospitality Portland, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
-
Night Auditor
1 week ago
Residence Inn Portland Downtow Portland, United StatesJob Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations prepari ...
-
Night Auditor
2 weeks ago
Phoenix Industries Lafayette, OR, United States FreelanceWe are looking for a dedicated **Night Auditor (m/f/d)** for direct placement in Hamburg-Harburg. In this position, you will be responsible for the smooth handling of night activities in our hotel. Your tasks will include handling guest inquiries, conducting check-ins and check-o ...
-
Night Auditor
1 week ago
Crowne Plaza Portland Downtown Convention Center Portland, United States Part timePlease click onto this link TO APPLY: · Crowne Plaza Portland Downtown - Convention Center · 1441 NE 2nd Ave · Portland, OR 97232 · NIGHT AUDITOR · The Crowne Plaza Portland Downtown - Convention Center is seeking a Night Auditor to join our team. The Night Auditor audits, balan ...
-
Night Auditor
3 weeks ago
Hotel Vance, Portland, a Tribute Portfolio Hotel Portland, United States Full timeHotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for "Advance", Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative expression all find home. Located inside of ...
-
Night Auditor
19 hours ago
Sage Hospitality Group Portland, United States Paid WorkWhy us? · We are looking for a new Night Auditor for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. ...
-
Hotel Night Auditor
1 day ago
Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row The Portlander Inn is hiring Full-time Hotel Night Auditor We offer excellent benefits including Medical, Dental, Vision and 401 k, as well a Night Auditor, Hotel, Auditor, ...
-
Hotel Night Auditor
19 hours ago
Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · The Portlander Inn is hiring Part-time Hotel Night Auditor We offer excellent benefits including Medical, Dental, Vision and 401k, as well as awesome cash incentives. · ...
-
Hotel Night Auditor
1 day ago
Jubitz Portland, United StatesJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · The Portlander Inn is hiring Full-time Hotel Night Auditor We offer excellent benefits including Medical, Dental, Vision and 401k, as well as awesome cash incentives. · ...
-
Hotel Night Auditor
4 days ago
Jubitz Corporation Portland, United StatesJob Description · Job DescriptionJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · The Portlander Inn is hiring Full-time Hotel Night Auditor We offer excellent benefits including Medical, Dental, Vision and 401k, as well ...
-
Hotel Night Auditor
3 days ago
Jubitz Corporation Portland, United StatesJob Description · Job DescriptionJubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row · The Portlander Inn is hiring Part-time Hotel Night Auditor We offer excellent benefits including Medical, Dental, Vision and 401k, as well ...
-
Night Auditor
1 week ago
Sonesta International Hotels Corporation Vancouver, United States Part timeThe Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible fo Night Auditor, Auditor, Part ...
-
Night Auditor
1 week ago
Sonesta International Hotels Vancouver, United States Part timeJob Description Summary · The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for c ...
Night Auditor - Portland, United States - Resolute Road Hospitality
Description
Job Type
Part-time
Description
The Hampton Inn & Suites located in Tigard, Oregon is looking to add to our hospitality family This beautiful hotel is centrally located between Lake Oswego, Beaverton, and Portland. If you have a passion for the hospitality industry this position is for you Come join a wonderful group of people, and a great brand of hotels to start your career
SUMMARY
Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.
BENEFITS
Travel Perks (Affordable travel for YOU)
Optional Daily Pay (Faster Pay)
Flexible Schedules (Work around YOUR needs)
Health/Life Insurance (Peace of mind)
401k (Long-term planning)
Paid Time Off (You earned it)
Dental/Vision
Employee Assistance Program
Referral Program
OVERVIEW
Maintain overall hotel operations and reconciliation/posting of all revenues from the previous day. Responsible for check-in, check-out, kiosk operations, pantry sales and all other guest interactions. They strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school graduate or GED required, or equivalent combination of education and experience.
EXPERIENCE
Previous hospitality experience, especially within the brand, preferred, but not required.
SUPERVISORY RESPONSIBILITIES
None.
LICENSES OR CERTIFICATES
None.
ENVIRONMENT and PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking around the front office, up to the complete 8-hour shift. At times, may need to sit or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required.
Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.
Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.
Must be able to lift up to 15 pounds frequently (office items and files), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency.
OTHER
Night Auditor will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Night Auditor is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
Requirements
120RRHPDXTG
Salary Description
$ $18.00