Dental Front Desk Administrator - Streator, United States - Dr. Woeltje's Office
Dr. Woeltje's Office
Streator, United States
Verified Company
2 weeks ago
Description
Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Administrator/Insurance Coordinator.
As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk.
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and manage patient inquiries
- Utilize SoftDent software to update patient records, schedule appointments, and process payments
- Maintain confidentiality and adhere to HIPAA guidelines when handling patient information
- Coordinate with dental staff to ensure efficient patient flow and scheduling
- Assist with administrative tasks such as filing, data entry, record keeping, and insurance claims
- Assist with dental priorauthorizations on dental claims
- Verify patient dental insurance benefits
- Manage delinquent accounts
Qualifications:
- Previous experience as a medical/dental receptionist is preferred
- Familiarity with medical/dental scheduling systems such as SoftDent is highly desirable
- Medical or Dental insurance knowledge is a major plus, but not required
- Strong communication skills, both verbal and written
- Excellent organizational skills with the ability to multitask effectively
- Proficient in using phone systems and other office equipment
- Ability to work in a fastpaced environment while maintaining attention to detail
Pay:
From $18.00 per hour
Expected hours:
No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Onthejob training
- Paid time off
- Referral program
Healthcare setting:
- Dental office
- Private practice
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location:
In person
