Technical Support Engineer - Santa Clara

Assists in carrying out recommended updates to network and network security equipment. · Creates and maintains technical and end-user documentation for specific IT service or set of services. · ...

Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. · ...

IDR is seeking a Technical Support Engineer to join one of our top clients for an opportunity in Santa Clara, California. This role involves managing and resolving complex issues related to the ServiceNow platform within a dynamic, customer-focused environment. The organization i ...

IDR is seeking a Technical Support Engineer - UX to join one of our top clients for an opportunity in Santa Clara, California. · This organization specializes in technology and platform services, · Position Overview for the Technical Support Engineer - UX: · Manage and resolve co ...

IDR is seeking a Technical Support Engineer to join one of their clients for an opportunity in Santa Clara California This role involves managing and resolving complex issues related to the ServiceNow platform within a dynamic customer-focused environment The organization is a le ...

The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the client platform. · This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work ...

We are looking for a senior Production Support Engineer with strong Order to Cash (O2C) support background. · Owning L2/L3 production issues across Order to Cash systemsTroubleshooting complex application and integration issuesDeep dive into application architecture, data flow an ...

The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the client's platform. · This role combines business and technical expertise with excellent communication and organizational skills. · You will collaborate with internal ...

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The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the Client's Software Platform. · This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills.Knowledge on ...

This position will also require onsite presence weekly on Tuesday and Thursday at the office. · The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. · ...

The IT Production Support Engineer will provide technical support for complex issues across various systems and platforms. · Diagnose complex technical problems using debugging tools. · Lead a team of L2 support engineers. · Maintain accurate documentation of incidents in the tic ...

We are looking for a Technical Support Engineer for a large, global B2B high-tech company. In this role, you will provide technical support to administrators, technicians and product support personnel who are diagnosing troubleshooting repairing and debugging complex computer sys ...

In-depth understanding of how SaaS products work – possess a deep technical understanding as well as a basic understanding of integrated systems. · Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issue ...

This is a Technical Support Engineer role focused on handling complex issues on the ServiceNow platform. · Own and resolve high-severity technical issues on ServiceNow. · Mentor junior engineers. · ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Aziro Technologies LLC, is seeking the following. Apply via Dice today · Job Role: IT Production Support Engineer · Location : Santa Clara, CA(Onsite-Hybrid)- 3 days · Contract: 1 ...

As a Cohesity Technical Support Engineer, you will focus on supporting Cohesity customers to provide timely resolutions to technical issues. You'll collaborate closely with highly skilled engineers from our team, striving to deliver flawless support and powerful solutions to our ...

The IT Support Engineer will provide on‑site infrastructure support for semiconductor manufacturing operations across North and South America.The role serves as the primary IT contact for factory stakeholders, coordinating closely with global IT teams (network, compute, storage, ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Spire Systems Inc, is seeking the following. Apply via Dice today · Technical Expertise: · Deep understanding of the product/application functionality, architecture, and technical ...

EITAcies, Inc. is seeking an IT Production Support Engineer for a Day1 Onsite position in Santa Clara, CA. · 8+ years of experience in L2 function supporting Order to Cash business function · Strong tools and scripting knowledge (e.g., ServiceNow, MySQL, Postman, GSuite) · ...