Technical Support Engineer - Santa Clara

Assists in carrying out recommended updates to network and network security equipment. · Creates and maintains technical and end-user documentation for specific IT service or set of services. · ...

Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. · ...

We are looking for an experienced Support Engineer with a passion for excellence.The Technical Support Engineer will be responsible for managingand resolving challenging issues for ServiceNow partnersand customers.This includes developing subject matter expertise within the techn ...

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We are looking for a senior Production Support Engineer with strong Order to Cash (O2C) support background. · Owning L2/L3 production issues across Order to Cash systemsTroubleshooting complex application and integration issuesDeep dive into application architecture, data flow an ...

IDR is seeking a Technical Support Engineer to join one of their clients for an opportunity in Santa Clara California This role involves managing and resolving complex issues related to the ServiceNow platform within a dynamic customer-focused environment The organization is a le ...

Provide VIP (White glove) support. Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices. · ...

We are looking for an IT Production Support Engineer to join our team in Santa Clara. The ideal candidate will have a deep understanding of product/application functionality and technical components to diagnose complex issues. · Leading and mentoring a team of L2 support engineer ...

The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the Client's Software Platform. · This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills.Knowledge on ...

We are looking for an experienced Technical Support Executive for a large global B2B Software company. · Managing and resolving the most challenging issues. · Last point of escalation within the technical support department and mentoring junior team members in various technologie ...

Provides technical support to administrators, technicians and product support personnel who are diagnosing and troubleshooting complex computer systems or networked systems. · Troubleshoots design reliability maintenance problems or bugs to platform engineering software engineeri ...

This role involves administering Systems Center Configuration Manager (SCCM), MS Intune, CMG, and Workstation app packaging and OS imaging and patching. · ...

EITAcies, Inc. is seeking an IT Production Support Engineer for a Day1 Onsite position in Santa Clara, CA. · 8+ years of experience in L2 function supporting Order to Cash business function · Strong tools and scripting knowledge (e.g., ServiceNow, MySQL, Postman, GSuite) · ...

This is a Technical Support Engineer role focused on handling complex issues on the ServiceNow platform. · Own and resolve high-severity technical issues on ServiceNow. · Mentor junior engineers. · ...

The IT Support Engineer will provide on-site infrastructure support for semiconductor manufacturing operations across North and South America.The role serves as the primary IT contact for factory stakeholders, coordinating closely with global IT teams (network, compute, storage, ...

The IT Support Engineer will provide on‑site infrastructure support for semiconductor manufacturing operations across North and South America.The role serves as the primary IT contact for factory stakeholders, coordinating closely with global IT teams (network, compute, storage, ...

We are seeking a Technical Support Engineer to manage and resolve challenging issues for the ServiceNow Platform. · The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. · ...

The IT Support Engineer will provide on‑site infrastructure support for semiconductor manufacturing operations across North and South America. · The role serves as the primary IT contact for factory stakeholders coordinating closely with global IT teams network compute storage ap ...

We are looking for a Technical Support Engineer for a large global B2B high tech company. In this role you will provide technical support to administrators technicians and product support personnel who are diagnosing troubleshooting repairing and debugging complex computer system ...

We're looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team. · Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabiliti ...

A Desktop Support Engineer responsible for troubleshooting and resolving issues for end users and executives/VIPs using various tools to identify root causes and provide solutions. · ...