Branch Manager - Harlingen, United States - International Bank of Commerce

International Bank of Commerce Harlingen, United States

6 days ago

Description

IBC Bank successes are the result of an aggressive and innovative attitude.

The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.

IBC bank hirestalented, creative and dedicated individualsto help our business succeed.
We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type:
Full time

IBC Bank successes are the result of an aggressive and innovative attitude.

The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.

IBC bank hirestalented, creative and dedicated individualsto help our business succeed.
We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type:
Full time

Department:
400 Retail Sales and Service

Job Summary:

This position is responsible providing customers with the IBC Experience and "we do more" attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.

They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Maintain branch sales performance expectations
Assist in employee development through role plays and observation - implement IBC Mission
Establish and meet individual goals
Provide customer service
Organize blitzing, presentations and call campaigns
Maintain customer portfolio
Provide branch numbers at manager meetings
Facilitate branch meeting and/or huddles
Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
Establish community involvement
Understand and meet compliance expectations (exceptions, branch checklists)
Assist in hiring and termination process
Assist with trainings
Maintain and supervise time and attendance
Other duties as assigned

SKILLS
Effective English verbal and written communication skills
Computer literate and have working knowledge of Microsoft Office
Service oriented; actively looking for ways to help others
Solution Oriented with self-starter motivation
Time Management and Organizational Skills
Critical thinking ability to make decisions and act with urgency
Ability to meet performance standards and deadlines
Learning Strategies
Basic math skills
Speaking
Social Perceptiveness
Able to work weekend schedule
Able to concentrate and focus on detail
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Bringing others together and trying to reconcile differences.
Adapt quickly to changes not only themselves but also be able to provide guidance to the staff
Able to coach, counsel, motivate employees towards performance goals and create team environment

Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict.

EDUCATION & KNOWLEDGE
High School diploma or GED equivalent
Some college, preferred
Customer service working experience preferred
Must demonstrate ability to perform

About Us

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas.

Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATM's.

The bank's success is a result of an aggressive and innovative attitude.

The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.

Our commitment to "Do More" for the communities we serve permeates our company from top down.

The success of IBC and it's 50 consecutive yearsof growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.

Wait there's more
We offer a comprehensive benefits package, based on eligibility, benefits include:
Medical Plan
Employer Paid Life Insurance
Flexible Spending Program
401k
Profit Sharing Program

Supplemental Benefit Programs such as:
Vision, Dental, Disability

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