Property Manager Assistant - Austin, United States - Tower Property Management

Description

We are currently seeking a PM for our quickly growing property management company. You will be working in a fast paced, customer focused setting. Our Client Care Coordinator is one of the first impression of our company and our properties. You must present a level of professionalism and unparalleled customer service to landlords, agents, tenants and vendors.

As one of the first impression of our company, it is important our Client Care Coordinator understands the value of providing strong customer service, effective sales techniques, and how to overcome objections.

This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image.

We are looking for a true team player to add to our fast-growing company.


Responsibilities and Duties

• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective tenant, a tenant or a vendor
• Assist with Tenant relations for the entirety of the lease.
• Track and prepare renewal documents.
• Coordinate with Maintenance Department to ensure Tenant satisfaction.
• Understand the Landlord and Tenant Rights and Responsibilities information provided by the Attorney General.
• Administrative tasks as needed.

Qualifications

• 24 years Customer Service.
• 12 years Leasing Agent experience (preferred)
• Excellent Communicator
• STRONG attention to detail and organizational skills.
• Very proficient with computers and technology including online business solutions such as Microsoft Word, Excel, Powerpoint and the ability to consistently utilize a property management software.

- Happy, energetic, fun positive attitude.

- Team player who possesses a strong sense of loyalty

- Motivated, with a great work ethic and drive
Work Remotely

• No

Pay:
$45, $55,000.00 per year


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person