Compliance Administrator - Bel Air, United States - Office of Mental Health Core Service

Mark Lane

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Mark Lane

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Description

Classification:
Full-time (40 Hours), Exempt


Reports to:
Youth Services Director


Work Location:75% Remote/25% On-Site

This is a full-time permanent position responsible for assessing risks, solving problems, interpreting data and ensuring program compliance. The individual in this position reports directly to the Youth Services Director.


This is a remote-friendly position with the requirement to report in-person for mandatory trainings, staff meetings, site visits, and other events at the request of the administrative leadership.


Major Duties & Responsibilities:


  • Acts as a representative of the local Behavioral Health Authority to Harford County Government and local stakeholders.
  • Conducts community needs assessments to assess local needs and gaps.
  • Conducts asset mapping of current services.
  • Develops a crosswalk guide of current billable services to avoid duplication with services provided by spokes.
  • Participates in meetings to assist with development of program compliance tools and provide technical assistance involving evidencebased practices.
  • Assists with ongoing development and implementation of Maryland Community Health Resources Commission (CHRC) spoke functions.
  • Assists Harford County Public Schools with developing and executing provider agreements.
  • Assists in developing and monitoring program performance requirements for OMH/CSA sub vendors.
  • Investigates consumer complaints to improve quality of services being delivered.
  • Conducts annual audit of subvendors and produces findings report.
  • Follows up on Performance Improvement Plans submitted by public behavioral health providers.
  • Conducts site visit for new provider establishments.
  • Ensures required program reports are submitted on time and reviews reports for accuracy.
  • Assists in procurement process for new spokes.
  • Reviews and analyzes data to provide recommendations to the Youth Services Director on ways to enhance and expand the quality of care being provided by spokes.

Required Skills/Abilities:


  • Excellent verbal and written communication skills.
  • Ability to assess risks, solve problems and interpret data.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Ability to collaborate with community providers and key stakeholders.
  • Ability to interpret, analyze, and resolve administrative issues and program complaints.
  • Encourages and facilitates cooperation and trust, fosters commitment and team spirit, and works with others to achieve goals.
  • Excellent organizational skills and attention to detail.
  • Ability to set and accomplish goals, both independently and as a member of a team.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:


  • Bachelor's degree in social work, psychology, or another social servicerelated field.
  • At least two years' experience conducting compliance and quality assurance oversight.
  • Preference for those with experience working within the public behavioral health system.
  • Preference for those with grant writing experience.

Physical Requirements:


  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to access and navigate each department at the organization's facilities.
  • Willingness to travel in Maryland.
Monday

  • Friday
80 Hours

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