Customer Service Representative - Houston, United States - OMAC USA Inc.

OMAC USA Inc.
OMAC USA Inc.
Verified Company
Houston, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Overview:

Duties:


  • Assist customers with product information, pricing, and availability
  • Process orders, returns, and exchanges accurately in the system
  • Upsell additional products or services to customers when appropriate
  • Conduct outbound calls to follow up on customer inquiries or issues
  • Maintain customer records by updating account information
  • Handle customer complaints and provide appropriate solutions
  • Collaborate with other departments to ensure customer satisfaction

Skills:


  • Excellent phone etiquette and communication skills
  • Strong sales and upselling abilities
  • Proficient in data entry with high accuracy
  • Fluency in English; in Spanish is A MUST.
  • Ability to effectively communicate with customers
  • Prior experience in customer service is preferred

Pay:
From $15.00 per hour

Expected hours: 40 per week


Benefits:


  • Dental insurance
  • Health insurance
  • Onthejob training
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Ability to Relocate:

  • Houston, TX 77040: Relocate before starting work (required)

Work Location:
In person
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