- Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
- Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
- Promote team work and quality service through daily communications and coordination with other departments.
- May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
- Carrying, pushing, or lifting items weighing up to 100 pounds
- Moving about the public areas
- Handling objects such as luggage
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with clients, guests and employees
- Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.
- May be required to work nights, weekends, and/or holidays
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Bellperson - InterContinental Los Angeles Downtown - InterContinental Hotels Group
Description
Kindly note:
Any candidates considered for this opportunity must be willing and available to work all shifts, including overnight shifts as needed.
While schedule times vary based on business demands, overnight availability is required and only candidates with full availability will be considered.
About UsDo you see yourself as a Bellperson? What's your passion? At IHG we're interested in YOU.
We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.
And we're looking for more people like this to join our friendly and professional team.
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown's historic, entertainment, financial, arts, and sports districts.
Ideally placed at the heart of the revitalized, energy-charged urban center of the United States' second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.
Your Day to DayAs a Bellperson, you will assist incoming and outgoing guests in transporting luggage to and from guest rooms.
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Other:
The hourly pay range for this role is $16.78 to $19.00. This range is only applicable for jobs to be performed in Los Angeles, California.
This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting.
We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans
Bellperson - InterContinental Los Angeles Downtown professionals in Los Angeles
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