ITSM Service Desk Lead - Aurora

Only for registered members Aurora, United States

1 day ago

Default job background
$42 - $47 (USD)

Job summary

We are seeking an experienced ITSM Service Desk Lead who will be responsible for redesigning and rebuilding a service desk function from the ground up,

Responsibilities

  • Redesign and rebuild the service desk operating model to improve structure and scalability
  • Establish and optimize ITSM processes, including incident, request, and change management

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