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Customer Service Rep
18 hours ago
AAR Wood Dale, United States**Title:** Customer Service Rep · **Location:** United States-Illinois-Wood Dale · **Job Number:** 15078 · **SUMMARY:** · + Compliance function within the organization to ensure global order fulfillment upstream and downstream processes are performed in accordance with compan ...
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Patient Service Rep
6 days ago
Endeavor Health - Edward-Elmhurst Healthcare Naperville, United StatesPosition: Patient Service Rep - Family Practice. Location: 1220 Hobson, Naperville, IL - Full time: 40 hours per week. Hours: Monday-Friday, varies, M-F will discuss at interview. Right now M-F anywhere from 6:45 a-8 a through 4 p. Required Travel: N Family, Practice, Patient, Se ...
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Patient Service Rep
1 week ago
Endeavor Health - Edward-Elmhurst Healthcare Naperville, United StatesPosition: Patient Service Rep - Pain clinic. Location: 120 Spalding, Naperville. Full Time 36 hours. Hours: Monday-Friday 8 a-5 p. Required Travel: No. What you will need:High School or GED Required. Associates Degree Business Administration/ Managem Clinic, Patient, Service, Pai ...
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Patient Services Rep
2 days ago
Northshore Naperville, United StatesPosition Highlights: Position: Patient Service Rep - OB/GYN · Location: Naperville, IL · Full Time · Hours: Hours of the clinic are between 7:30a to 6p Mon-Thurs, 7:30 to 3p Fridays and 8a-12:30p on Sat. · You will work 1-2 evenings per week, and 1 Saturdays/month · Availab ...
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Guest Services Rep Part
1 week ago
Extended Stay Naperville, United StatesExtended Stay Centre Point Dr. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservati ...
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Customer Service Rep
2 days ago
Americold Crest Hill, United StatesAmericold Churnovic Lane [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical suppo ...
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Inside Service Reps
6 days ago
Scotsman Group Vernon Hills, United States· •Answer inquires received on the incoming service lines. · •Provides scheduled On-Call 24 / 7 Tech Line support · •Supports National Accounts projects and follow-up · •Supports Consumer Products calls and determines action within Matrix Guidelines. · •Identifies the source ...
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Guest Service Rep
1 week ago
Extended Stay America Aurora, United StatesThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checkin Guest Service, Guest, Service ...
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Guest service rep
4 days ago
Extended Stay America Aurora, United StatesThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checkin Guest Service, Guest, Reserva ...
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Customer Service Rep
1 week ago
Ultimate Staffing Aurora, United StatesM-F 8 AM TO 5 PM - Fully in office. Temp to hire Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating Customer Service, Service, Retai ...
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Patient Service Rep
3 days ago
Advocate Health Barrington, United States Full timeTo provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billin ...
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Guest Services Rep Full
1 week ago
Extended Stay Aurora, United StatesExtended Stay E. Evans Ave [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, ...
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Member Service Rep IL
1 week ago
Planet Fitness Vernon Hills Vernon Hills, United StatesWe are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet ...
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Northwestern Medicine Naperville, United States Full timeThe PSR Team Leadreflects the mission, vision, and values of NM, adheres to the organizations Code of Personal Conduct and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and acc Team Lead, Patient, Lead, Serv ...
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Fleet Customer Service Rep
1 week ago
Dollar General Corporation Aurora, United StatesWork Where You Matter · At Dollar General, our mission is Serving Others We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Flee ...
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Northwestern Memorial Healthcare Naperville, United States Full timeCompany Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunit ...
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InnovaCare Health Naperville, United States Full time· The · Patient Service Representative · reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation s ...
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Northwestern Memorial Healthcare Naperville, United States Full timeJob Description · The · Patient Service Representative · reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and ...
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Licensed Insurance Customer Service Rep
3 days ago
Mitchell Agency Inc for American Family Insurance Broomfield, United StatesJob Description · Job Description · Benefits/PerksCompetitive hourly pay rate plus commission and/or bonuses · Paid training · Paid Time Off · Benefits · Company Overview · We believe people are an organizations most valuable asset, and their ideas and experiences matter. From ou ...
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Greg Mahoney - State Farm Agency Aurora, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional in ...
Customer Service Rep - Wood Dale, United States - Ssgnetwork
Description
Location Wood Dale, IL
Remote Available We are looking for a motivated, passionate, proactive member to add to our Customer Service team We are a large distributor located in Wooddale IL.
Our team focuses on providing unparalleled sales & support of premium laboratory equipment to the North America scientific research community. With a combination of expertise and quality products We are the category leader in our field.
Full Benefits: 401K matching, HSA, Medical, Dental and Vision Insurances, Short Term Disability & Long Term Disability, Life insurance, Bi weekly paycheck, PTO Pay,
Customer Service Representative
Job Brief
The customer service division is at the heart of our organization and one of the most important positions. This department is our face to our customers through daily correspondence with end users, distributors, vendors, and our internal sales personnel.
Responsibilities:
Open and maintain customer accounts by recording account information.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; identifying and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Assist assigned outside sales representatives with their daily requests and various accounts.
Generate quotations in a timely manner - facilitated by assigned sales representative.
Enter orders in accounting system (SAP) and complete confirmation steps through dealer portals or by email communication.
Enter payment and other pertinent information to complete order processing.
Communicate order confirmations, changes, and cancellations to both customers and internal team members.
Provide stock status, pricing, shipping status to sales reps, customers & vendors.
Add calls and customers to CRM database at the time calls are taken.
Add service incidents to database from order entry.
Contribute to team effort by accomplishing related results as needed.
Preferred Education, Experience & Qualifications
Proven customer support experience in a fast-paced customer facing environment.
2 years Customer Service experience
Strong call handling skills and active listening.
Experience with CRM systems and practices preferred.
Proficient in all Microsoft programs required.
Excellent written and verbal communication skills.
Proven ability to multi-task, prioritize and manage time effectively.
Capacity and willingness to learn and adapt.
Highly Capable of handling multiple tasks, projects & timelines.
Ability to work with customers, partners, and staff of diversified backgrounds with a positive, optimistic, solutions-oriented attitude.
Passion for the work and an interest in continuous learning and improvement.
High school diploma or GED required.
Supervisor
Customer Service Manager
Salary and benefits
Full time salary position with benefits
