Inside Service Reps - Vernon Hills, United States - Scotsman Group

Scotsman Group Vernon Hills, United States

3 weeks ago

Description

Answer inquires received on the incoming service lines.
Provides scheduled On-Call 24 / 7 Tech Line support
Supports National Accounts projects and follow-up
Supports Consumer Products calls and determines action within Matrix Guidelines.
Identifies the source of inquiries received.
Develops a monthly recap of inquiries received; i.e., quantity, source, problem identification.
Provides technical assistance and service support for inquiries received.
Identifies and reports major field service problems from the WATS line activity.
Assists Installation Coordinator with Technical support, contacting agents, and processing invoices.
Responds to routine correspondence request for service assistance.
Reviews and verifies labor warranty claims for processing.
Functions as a field service representative in the field when required.
Presents Field Service Meetings (as needed basis)
Minimal field work required (as needed basis).

Physical Requirements

Occasional Travel if necessary
Must be willing to work more than 40 hours per week
Good communication and presentation skills
Professional Image

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

Member Service Rep

2 weeks ago

Planet Fitness Vernon Hills Vernon Hills, United States

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet ...
Patient Services Rep

3 weeks ago

Northshore Naperville, United States

Position Highlights: Position: Patient Service Rep - OB/GYN · Location: Naperville, IL · Full Time · Hours: Hours of the clinic are between 7:30a to 6p Mon-Thurs, 7:30 to 3p Fridays and 8a-12:30p on Sat. · You will work 1-2 evenings per week, and 1 Saturdays/month · Availab ...
Customer Service Rep

3 weeks ago

Ssgnetwork Wood Dale, United States

Location Wood Dale, IL · Remote Available We are looking for a motivated, passionate, proactive member to add to our Customer Service team We are a large distributor located in Wooddale IL. · Our team focuses on providing unparalleled sales & support of premium laboratory equip ...
Patient Service Rep

3 weeks ago

Advocate Health Barrington, United States Full time

To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billin ...
Patient Services Rep

2 weeks ago

Endeavor Health - Edward-Elmhurst Healthcare Naperville, United States

Position: Patient Service Rep - OB/ GYN - Location: Naperville, IL - Full Time. Hours: Hours of the clinic are between 7:30 a to 6 p Mon-Thurs, 7:30 to 3 p Fridays and 8 a-12:30 p on Sat. You will work 1-2 evenings per week, and 1 Saturdays/month. Av Patient Services, Ob/Gyn, Pat ...
Patient Service Rep

3 weeks ago

Endeavor Health - Edward-Elmhurst Healthcare Naperville, United States

Position: Patient Service Rep - Family Practice. Location: 1220 Hobson, Naperville, IL - Full time: 40 hours per week. Hours: Monday-Friday, varies, M-F will discuss at interview. Right now M-F anywhere from 6:45 a-8 a through 4 p. Required Travel: N Family, Practice, Patient, Se ...
Patient Service Rep

2 weeks ago

Edward-Elmhurst Health Naperville, United States

Patient Service Rep - Primary Care page is loaded · Patient Service Rep - Primary Care · Apply · locations · EDO Naperville 1331 W 75th Street · time type · Part time · posted on · Posted 2 Days Ago · job requisition id · R12888 · Position Highlights: · Position: Patie ...
Patient Service Rep

2 weeks ago

Endeavor Health - Edward-Elmhurst Healthcare Naperville, United States

Position: Patient Service Rep. Location: 1331 W 75th St, Naperville. Part Time: 24 hours. Hours: Monday-Friday varying 6:45-6:30 pm. Required Travel: No. What you will need:High School Required. Associates Degree Business Administration/ Management P Patient, Service, Retail, Hea ...
Customer Service Rep

3 weeks ago

AAR Wood Dale, United States

**Title:** Customer Service Rep · **Location:** United States-Illinois-Wood Dale · **Job Number:** 15078 · **SUMMARY:** · + Compliance function within the organization to ensure global order fulfillment upstream and downstream processes are performed in accordance with compan ...
Customer Service Rep

3 weeks ago

Americold Crest Hill, United States

Americold Churnovic Lane [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical suppo ...
Customer Service Rep

2 weeks ago

AAR Wood Dale, United States

· SUMMARY:Compliance function within the organization to ensure global order fulfillment upstream and downstream processes are performed in accordance with company and regulatory requirements. · Achieve VOC (Voice of the customer) through effective and efficient handling of AAR ...
Guest service rep

3 weeks ago

Extended Stay America Aurora, United States

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checkin Guest Service, Guest, Reserva ...
Guest Service Rep

4 weeks ago

Extended Stay America Aurora, United States

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checkin Guest Service, Guest, Service ...
Patient Service Rep

1 week ago

Advocate Aurora Health Barrington, United States

Job Details. Hours: 20 Hours a week. Major Responsibilities:Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and pro Customer Service, Patient Ser ...
Patient Service Rep

2 weeks ago

Advocate Health Barrington, United States

Job Details · Hours: 20 Hours a week · Major Responsibilities: · Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and cha ...
Patient Service Rep

1 week ago

Advocate Aurora Health Barrington, United States

Department: · 01220 AMG Barrington 27750 Hwy 22 MOB - Internal Medicine · Status: · Part time · Benefits Eligible: · Yes · Hours Per Week: · 20 · Schedule Details/Additional Information: · Two 8-hour shifts, and one 5-hour shift per week, between the hours of 7:30am and ...
Customer Service Rep

1 week ago

Ultimate Staffing Aurora, United States

M-F 8 AM TO 5 PM - Fully in office. Temp to hire Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating Customer Service, Service, Retai ...
Licensed Insurance Customer Service Rep

2 weeks ago

Mitchell Agency Inc for American Family Insurance Broomfield, United States

Job Description · Job Description · Benefits/PerksCompetitive hourly pay rate plus commission and/or bonuses · Paid training · Paid Time Off · Benefits · Company Overview · We believe people are an organizations most valuable asset, and their ideas and experiences matter. From ou ...
Bilingual Customer Service Rep

2 days ago

Elwood Staffing Aurora, United States

Bilingual Customer Service Rep Are you bilingual and love customer service? This customer service job in a bakery is for you Company Profile With over 100 years of service to the baking industry, this bakery is recognized as an industry leader and trusted partner for quality bake ...
Customer Service Rep(02750)

1 week ago

Domino's Pizza LLC Crest Hill, United States

Company Description · Starting from $13/Hour · Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives. · Part-time and full-time permanent positions are available · Nights and Weekends · Looking for something fast-paced & a schedule that works ...