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    System Engineer - Washington, United States - Find Great People | FGP

    Find Great People | FGP
    Find Great People | FGP Washington, United States

    2 weeks ago

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    Description

    Overview

    The Systems and Network Engineer II will be responsible for supporting multiple small to mid-sized clients with their IT projects, performing assessments, presenting findings and recommendations, and installing and configuring hardware and our products and services. You will work as a member of the branch Engineering team and with the Specialists to keep and attract new business. You will be a trusted advisor to the branch, Specialists, and clients.

    Responsibilities

    • Design, build, maintain, and support of client network infrastructure and server environments (physical/virtual/cloud)
    • Draft project Statement of Work (SoW), work with Specialists to complete and present to client for feedback
    • Execute projects based on detailed SoW (Statement of Work) documentation created by yourself and/or other team members.
    • Coordinate and leverage multiple resources on complex project SoWs.
    • Complete onsite assessments both independently and as a team
    • Create findings and recommendations based on completed assessments, discuss with Specialist and present/discuss with client
    • Onboard/offboard users, servers and workstations for MITS products and services.
    • Gather data and work with Specialist on Business Reviews recommendations
    • Manage projects from start to finish.
    • Team coordination on client projects.
    • Client project budgeting, forecasting, and reporting.
    • Work with 3rd party vendors to: provide a complete solution; troubleshoot complex vendor-specific problems; or to coordinate migrations.
    • Mentoring less tenured Engineers
    • Create and maintain client documentation to ensure efficiency and consistency.
    • Good organization, time management and prioritization skills.
    • Interact with clients, internal staff, consultants, and vendors and communicate effectively and concisely.
    • Obtain and maintain IT certifications required by company.
    • Enter time sheets daily for all work performed.
    • Perform other duties or special projects as assigned.

    Qualifications

    • Undergrad degree in Information Technology, Computer Science, or related field a plus
    • Minimum 5 year of hands-on technical experience managing/supporting multi-server and network infrastructure environments.
    • Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus.
    • Experience deploying, configuring, and troubleshooting network infrastructure - firewalls, switches and access points
    • Must be Microsoft Azure, Office 365 and Network+ certified or be willing to acquire certification as part of the employment agreement. Additional certifications a plus .
    • Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
    • Managed Service Provider and/or Managed Security Service Provider experience a plus.
    • BDR (Backup Disaster and Recovery) experience a plus.
    • Excellent verbal and written communication skills, detailed oriented, ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
    • Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
    • Must be able to manage multiple projects and meet deadlines in a fast-paced environment
    • Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations
    • 75% local-day travel / 20% remote work / 5% overnight travel.
    • Valid driver's license
    • Must be able to provide own reliable transportation
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