- Inspects food and food preparation to maintain quality standards and sanitation regulations.
- Investigates and resolves food quality and service complaints.
- Ensures side work completion.
- Increases level of guest and associate satisfaction.
- Implements and assists with training in all Food & Beverage areas.
- Implements and enforces procedures with staff for identification requests from customers regarding legal age for alcohol consumption.
- Ensures cleanliness standards are adhered to in all assigned areas.
- Promotes the F & B products with specials, collateral, and in-room promotions.
- Train and develop restaurant associates. Provide open communications and recommend discipline and termination, as appropriate.
- Implement company programs (franchise) and supervise the operations of the restaurant and room service as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
- Monitor and control the maintenance/sanitation of the restaurant and equipment to protect the assets, comply with regulations and ensure quality service.
- Hours and days vary based upon business needs.
- Must have previous F&B experience
- Must have leadership experience
- Excellent communication and interpersonal skills
- Ability to work nights and weekends
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
- We Just Care
- We Raise the Bar
- We Make It Happen
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Restaurant Supervisor - Canandaigua, United States - Midas Hospitality
Description
Restaurant Supervisor - Hotel Canandaigua: Canandaigua, NYMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic Restaurant Supervisor to join our team at Hotel Canandaigua located in Canandaigua, NY.
This person will be responsible for assisting in the daily operations of the restaurant and room service and may also supervise a lounge or bar by performing the following duties personally or through subordinate staff.
What does the day to day look like?
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - Our People.
Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG.
At Midas Hospitality, we make room for people's dreams.We prioritize building a company where people love to work, our financial partners love the results, and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic.
Midas Values:
* Midas Hospitality is proud to be a drug free workplace and equal opportunity employer *