Team Clerical - Peoria, United States - Illinois Department of Children and Family Services

Illinois Department of Children and Family Services

Verified Company

Peoria, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Peoria, IL, US, 61603

Job Requisition ID: 37006

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency :
Department of Children and Family Services

Agency :
Office Associate, Opt 2 (Team Clerical) - Peoria

Closing Date/Time:04/29/2024

Salary:
Anticipated Starting Salary $3,590/month; Full Range $3,590 - $4,852/month

Job Type:
Salaried Full Time

County:
Peoria

Number of Vacancies: 1

Plan/BU:
RC014

REQ# : 37006

IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD OFFICIAL COLLEGE TRANSCRIPTS, IF APPLICABLE

Position Overview

Essential Functions

Serves as a Team Clerical
Performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff.
Prepares and keyboards a variety of complex materials, including, but not limited to highly technical reports, statistical data, Department forms, and correspondence
Prepares unusual incident reports
Designs new formats or revises formats
Composes and keyboards varied correspondence and responds to inquiries requiring knowledge of agency rules and procedures, such as billing procedures, payment requirements, and confidentiality and case access rules
Checks for accuracy of keyboarding, spelling, grammar, and punctuation
Exercises independent judgment and a command of legal, medical, and social terminology to review documents such as social histories, court reports, and correspondence to proof appropriate use of terms and accuracy of information
Answers incoming phone calls and greets visitors.
Screens visitors/callers to determine nature of request
Interviews caller to gather needed information to assess situation
Refers caller to appropriate source such as intake worker, another public agency, or a community interest group
Interprets to the public agency services and procedures
Schedules and cancels appointments for staff
Receives incoming mail and distributes to appropriate staff, which requires accessing tickler files (manual or automated) to determine appropriate distribution
Prepares outgoing correspondence for mailing
Establishes and maintains case files
Reviews incoming documents to ascertain proper section for placement in the case files
Reviews turnaround documents (CANTS/CYCIS) for accuracy
Maintains calendar of court dates
Establishes and maintains tickler files (computerized or manual) to monitor case status, indicating timeframes
Maintains itineraries of assigned staff
Enters MARS/CYCIS information in terminal, such as activity, travel, and case reviews, retrieving, adding, changing, and deleting information
Operates a copy machine to make copies
Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
Maintains file copy of unit vouchers and forwards for payment processing
Computes mileage and allowable per diem expenses
Performs timekeeping functions as requested
Provides clerical office support as a secretary to the team supervisors and professional staff
Makes travel and meeting arrangements for team members
Orients professional and other clerical staff regarding Departmental rules and office procedures
Attends and provides input into team meetings
Maintains updated Rules and Procedures manuals
Supervises children in the office to ensure their safety and provide personal needs
Maintains inventory and orders supplies and form
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of high school
Requires 2 years of office experience
Requires the ability to keyboard accurately at 45 wpm

Conditions of Employment

Requires ability to pass a background check

Work Hours:
Mon - Fri 8:30AM - 5:00PM

Supervisor:
Jacquelyne Crane

Work Location: 2001 NE Jefferson Ave, Peoria, Illinois, 61603

Agency Contact:

PIN#:329969

Name:
Denise Bean-Mathis

Phone:
/
Cell:

Job Family:
Social Services

This position does not contain "Specialized Skills" (as that term is used in CBAs).

Pay:
$43, $58,224.00 per year

Benefits: