Applications Engineer - Ferndale - Samson Rope Technologies

    Samson Rope Technologies
    Samson Rope Technologies Ferndale

    10 hours ago

    Description

    Job Type
    Full-time
    Description
    Samson, the worldwide leader in high performance cordage, is seeking an Applications Engineer who will serve as a technical product resource for Samson's products. They will interact with external customers, the Commercial Team, and Research & Development regarding technical issues or potential new applications for Samson products. The Applications Engineer will also be responsible for practicing a high level of business ethics and professionalism while adhering to safety and quality guidelines in accordance with Samson's strategy and core values.
    Who You Are:

    • Comfortable working independently under minimum supervision.
    • Analytical and quantitatively minded.
    • Able to communicate technical requirements, questions, and solutions clearly with cross-functional teams.
    • A team player who enjoys building relationships at all levels within our diverse organization.
    • Excellent at customer service for both colleagues and customers.
    • A clear communicator, in both oral and written forms.
    • An advanced computer user with skills including use of Microsoft Office, CAD (SolidWorks), Advanced Statistical software (JMP), and able to learn new programs.
    • Deadline oriented with ability to prioritize and manage multiple projects.
    • Trustworthy and capable of handling confidential and sensitive information.
    • Able to travel up to 30% of the time.
    What You'll Do:
    • Provide technical assistance to sales/customers with respect to the use of Samson products and participate as technical representative in alliance partnerships.
    • Work in conjunction with Sales, Market Strategy Managers, and R&D to find new applications for Samson products or to develop new specifications for new products.
    • Ensure that Samson products comply with or exceed all appropriate Federal, State and other governing bodies' specifications and/or regulations.
    • Gather technical data from customers and assist in the design of their particular systems or provide solutions in accordance with the data. Qualify, institute, and report the inspection and/or testing of product as requested by customers.
    • Assist in the development of technical papers and articles for publication and/or presentation on behalf of the company's technology and associated applications.
    • Provide technical training on products, applications and terminations to company personnel, customers and others as required.
    • Participate in sales calls with RSM's as needed.
    • Serve as technical Subject Matter Expert in assigned industries through participation in market strategy efforts as well as support of related opportunities, initiatives, and development projects.
    • Manage projects as assigned.
    • Continuously learn and educate yourself regarding industrial knowledge, Samson products, and best practices.
    • Participate in and support Lean initiatives and activities.
    What You Should Have :
    • Education
      • Required: Bachelor's Degree in Engineering or related field.
    • Experience
      • Required: Internship experience in a manufacturing/industrial environment working in engineering.
      • Desired: 2+ years of engineering experience in a direct customer support role in a manufacturing/industrial environment.
    Our Team Enjoys Best-in-Class Benefits:
    • We enjoy ample paid time away from the office with a starting PTO accrual of 15 days for vacation or sick leave, 10 paid holidays, a paid personal day, and paid volunteer time each year.
    • We prioritize our employees' wellbeing and offer comprehensive and affordable Health, Dental and Vision insurance for employees and family. We also offer free Mental Health benefits and an optional free Wellness Plan.
    • We celebrate our success as a team and offer annual profit sharing and bonus structures based on position.
    • We invest in our employees' futures by offering a generous 401k match up to 6% of salary. We also offer tuition reimbursement for choosing to further your education.
    • We ensure our employees are taken care of during unexpected events, offering paid bereavement leave, employer-paid life and disability insurance, and paid jury duty leave.
    • We offer a paws-itive work environment and friendly well-behaved dogs are welcome to join their humans at work in the corporate office.
    • All benefits are offered in accordance with our plan documents and policies.
    Compensation:
    Samson has an opening for an Applications Engineer I or II.
    Samson has established wage scales for all of our positions, which are based on a minimum and maximum. The combined full range for these positions is $67,725 - $107,700 annually. Hiring rate will depend on qualifications and experience. The targeted hiring range for this position is $80,000 - $85,000 annually.
    Relocation assistance may be considered.
    About Us:
    With over 140 years in the rope industry, we are focused on meeting the needs of demanding customer applications. At Samson, we're not just about developing innovative synthetic rope solutions. We also pride ourselves on providing the industry's best service. From pre-sale to installation to post-delivery follow-up, we want to ensure that we maximize customer experiences to the fullest potential through continually inventing, refining, and optimizing our products.
    This is an outstanding opportunity to join a team of pioneers keenly focused on making products that not only meet but exceed expectations. That ambition is reflected in our culture of ingenuity and attention to detail. But at the end of the day, it's our people, not just our products, that make Samson a dynamic company to work for.
    Samson Rope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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