Account Manager - Des Moines, United States - A Plus Lawn

Description

Job Description


Job Description Salary:
/weekly


Position Summary:
Provide Uncompromising and outstanding customer satisfaction as reported from client communications.

Goals
·

Build Strong Client Relationships
·

Achieve retention rates

of 80% and higher for contracts
·

Upsell 40% of their book.
·

Close 60%-70% of appointments
·

Exceeds client expectations on turnover time.

Primary Duties
·

Primary Client Contact of assigned accounts and service agreements
·

Meets or exceeds site visit requirement's
·

Cross sells and up-sells thru pro-active efforts
·

Provides accurate estimates
·

Achieve minimum sales requirement's
·

Quickly and effectively solves clients problems
·

Promotes a positive work environment
·

Participates and helps staff work functions
·

Works closely with office staff to ensure smooth running of administrative functions on accounts
·

Assists Department and General Manager with implementation of a safe, productive, and profitable work environment
·

Assists with training and equipment information
·

Follow and enforce company policy
·

Be on the lookout for procedural improvements
·

Daily Truck inspections done on the spray trucks

Job requirements
·

Ability to read contracts and sales to residential customers
·

Ability to quote maintance contracts

in a manner profitable to A Plus
·

Have a valid DL and be able to operate large trucks, equipment,

and trailers as needed
·

Have good communication skills
·

Be able to troubleshoot issues as they arise and evaluate priorities of job routines

Job Environment / Physical Requirements
Outdoor temperature conditions typical of Iowa through winter, spring, summer, and fall
Outdoor exposure to conditions ranging from the sun,

heat, wind, cold, snow, rain, etc
Work in a office setting with a computer and reports with no mistakes

#J-18808-Ljbffr