Customer Service Associate - Fort Wayne, United States - Kamaya Incorporated

Description

The person in this position is the primary contact with our US and Global accounts on a daily basis to review and process their delivery, scheduling, and forecast needs while working in the most efficient ways to support the customer and the company's overall needs.

Competitive pay and benefits package includes health insurance, life insurance, dental insurance, 401k, vacation and personal time.


Key Competencies

• Highly motivated selfstarter with ability to work with mínimal supervision
• High level of common sense and problemsolving skills
• Attention to detail and accuracy
• Data collection and number analysis skills
• Ability to prioritize responsibilities
• Intermediate Excel and Outlook skills
• Strong communication skills verbal, written and listening
• Ability to adapt to changing work demands and responsibilities
• Effective organization and time management skills
• Ability to learn part numbers and product specifications
• Some college or comparable experience preferred
• Familiarity with QAD MFG Pro ERP software a plus but not required
• Bilingual (English/Spanish) a plus but not required

Main Job Tasks and Responsibilities

• Create and maintain complex formulated Excel workbooks
• Analyze and manipulate data using Excel
• Process orders, forecast, and requests
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Keep accurate records
• Communicate and coordinate with internal departments
• Follow up on customer interactions

Pay:
$ $19.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Fort Wayne, IN 46818: Relocate before starting work (required)

Work Location:
In person