Part-time Claims Assistant - Boston, United States - CRICO
Description
Role Summary:
Provides comprehensive support to the Claims team, ensuring smooth operations and efficient workflow. Handles administrative tasks, collaborates closely with team members, and excels in problem-solving. Strives for continuous improvement and is committed to delivering exceptional service and support to the team.
Key Duties & Accountabilities (% time spent):
- Draft and proofread correspondence related to handling of new claim files and updates to existing files, including communication with insured providers and institutional contacts, claimants, defense attorneys, claimant/plaintiff attorneys (communications include sensitive information)
- Verify accuracy of contact information and other data in claim files
- Assist with distribution of correspondence received electronically within Claims department electronic filing system
- Perform other related duties as required by position
Core Competencies:
- Customer Service
- Excellent verbal and written communication skills
- Willing to collaborate and share tasks within a team
- Motivated and adaptable
- Strong organizational skills
Requirements:
Minimum Requirements:
Knowledge:
Education, Experience, & Skills:
- HS diploma or general education degree (GED) required
- Excellent attention to detail required
- Professional attitude and demeanor required
- Attention to deadlines and timely processing of tasks
- Ability to thrive and prioritize in an environment with many ongoing responsibilities and interruptions
- 13+ year of office experience preferred
- Ability to work independently, manage large workload
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