Customer Service Rep - San Jose, United States - Assured Alliance, Inc.

Assured Alliance, Inc.
Assured Alliance, Inc.
Verified Company
San Jose, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Customer Service Representative


If you are a motivated individual with a passion for providing outstanding customer service, we want to hear from you Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.


Duties:


  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Assist customers with product information, pricing, and order processing
  • Perform data entry tasks accurately and efficiently
  • Analyze customer needs and recommend appropriate solutions or products
  • Utilize phone etiquette to ensure positive customer interactions
  • Upsell products or services to maximize sales opportunities

Skills:


  • Excellent communication skills, both verbal and written
  • Proficient in English; fluency in Spanish is a plus
  • Strong customer service orientation with the ability to handle difficult situations calmly and effectively
  • Attention to detail and accuracy in data entry tasks
  • Ability to analyze customer needs and provide appropriate solutions
  • Multilingual skills are an advantage for serving diverse customer base

Job Types:
Full-time, Part-time


Pay:
$ $22.00 per hour


Benefits:


  • Flexible schedule

Experience level:

  • No experience needed

Shift:

  • Day shift

Work setting:

  • Inperson

Education:


  • High school or equivalent (required)

Work Location:
In person
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