Customer Service Manager Commercial Vehicles - Goodview, MN, United States - Phoenix Industries
Description
THESE TASKS AWAIT YOU:
- Ensuring comprehensive and qualified service advice to our commercial vehicle customers
- Care for workshop customers
- Marketing of our service offerings
- Optimization of appointment management
- Management and optimization of all processes in the service reception area
- Leading and managing the reception team
- Regular communication within your team
- Handling of complaints
- WHAT YOU BRING:
- Professional experience in customer service management or service consulting
- First experience in the commercial vehicle sector desirable
- Successfully completed training as a master mechanic desirable
- Reliable, independent and solutionoriented way of working
- Ability to set priorities and meet deadlines
- Proactivity and independent and structured way of working
- Product and quality awareness
- WE OFFER:
- Welcome day and tailored training for your successful start
- Collective agreement salary
- Punctual and performancebased payment
- Participation in company success in the form of special payments
- 30 days of vacation
- Company pension plan
- Further training opportunities
- Discounts on our vehicles and repairs, parts, etc.
- Bicycle/ebike leasing
- Corporate benefits
- Flexible working models
- Company celebrations and team events
- A secure job in a modern work environment
- ARE YOU CONVINCED?
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