Customer Service Call Center Agent - Warminster, United States - Vertical Screen, Inc.
Description
About Us
Vertical Screen is one of the world's leading applicant screening firms.
Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.
Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.Are you interested in an exciting, fast-paced job with great potential for growth? Have you ever considered working in a background screening industry? If so, this is the job for you
At Vertical Screen, Inc., we perform background checks so our clients' job applicants can get hired. As an Occupational Health Services Representative, you will be an important part of this process
We are looking for service-oriented representatives to provide assistance to callers via phone support and research. We handle a variety of time-sensitive requests, so effective communication skills are essential to what we do. While a prior background in healthcare or knowledge of healthcare terminology is useful, it is not required.
This position helps make a difference in people's lives and provides a sense of satisfaction knowing you helped get people back to work.
This is a full-time position at 40 hours a week, and the available shift is 2:00 PM to 10:00 PM, Monday through Friday.
Responsibilities
- Handle a high volume of inbound or outbound calls
- Evaluate documentation and information needed
- Processing and following up on invoices and faxes
- Administrative duties such as filing, scanning, and mailing different types of documents
- Maintain and document detailed notes in system regarding correspondence with applicants
Required Skills:
- Must be able to work in a fast paced, inbound/outbound call center environment
- Ability to multitask
- Strong attention to detail
- Ability to efficiently operate and navigate a computer and internal software
- Excellent verbal and written communication skills
- Must be proficient in Microsoft Office
- Fluency in Spanish a plus
Education
Benefits
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
- Medical, dental and vision coverage with spouse/family coverage options
- 401K plan with generous company match
- Flexible spending accounts
- Voluntary insurance coverage plans (life, disability, etc.)
- Paid lunch breaks
- Paid time off
- Paid holidays
- Paid training program/ Internal employee development
- Overtime options available
- Casual dress code
- Flexible work schedules
- Onsite Employee Gardens plants & flowers provided
- RushBus scheduled service from Septa Bus Route 22 and Regional Rail
- Employee referral bonus program
- Discounts through partnerships & neighborhood business programs
Additional Information
EOE M/F/Disabled/Veteran
Pay:
$15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Onthejob training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Inperson
Application Question(s):
- Can you accept the starting rate of $15 hr?
- Can you work 2pm10pm?
Ability to Commute:
- Warminster, PA required)
Work Location:
In person
More jobs from Vertical Screen, Inc.
-
Applicant Services Call Center Representative
Warminster, United States - 2 weeks ago
-
Bilingual Call Center Representative
Warminster, United States - 1 week ago
-
Outbound Call Center Representative
Warminster, United States - 3 weeks ago
-
Applicant Services Call Center Representative
Warminster, United States - 1 week ago
-
Public Records Researcher
Warminster, United States - 1 week ago
-
Call Center
Warminster, PA, United States - 2 weeks ago