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- Process VISA, personal, auto, and home equity lending applications
- Work with members to uncover their financial needs and financial goals by having effective discovery conversations
- Provide coverage for teller area when needed
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Member Service Associate - Waterbury, United States - New England Federal Credit Union
Description
We're looking for an experienced Member Service Associate to join the NEFCU/VSECU Waterbury branch This team member will provide efficient, accurate, and polite service to members while gaining insight into their financial needs. Listens attentively to member needs and provides solutions that best suit the member's needs and goals. Primarily uncovers member financial goals and needs through discovery conversations, while demonstrating empathy for members' needs and building lasting and effective relationships with members. Refers members to specialist when member need is discovered that requires specialized assistance outside of their knowledge. Able to assist members with teller-based transactions and perform duties of a concierge for the branch.
Specific duties include:
Qualifications:
E.O.E.
Compensation details: Hourly Wage
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