Family Service Advisor - Waterbury, United States - Catholic Cemeteries Association of the Archdiocese of Hartford, Inc.

Description

Position Title:
Family Service Advisor


Employer:
Catholic Cemeteries Association of the Archdiocese of Hartford, Inc.


Locations:
Waterbury/New Haven

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Advanced Planning of Cemetery needs, sudden loss of a loved one's Cemetery needs, and Memorialization products and services.

Family Service Advisors will demonstrate by example the value of the Catholic Church's teachings on the Rite of Christian Burial in all their dealings with families, staff, and internal/external contacts.

Reporting to the Family Service Director, Family Service Advisors interact with families, Cemetery Managers, and other personnel/departments. This is a performance-based sales and ministry position.

Education and Experience

• College degree preferred with 24 years working in a performancebased sales environment having facetoface contact with the customer

Position Requirements

Include, but are not limited to:

• Knowledge of the Catholic faith, rituals, and traditions
• Able to assist families with a "Family First" approach
• Knowledge of processes, principles, and methods for selling products and services
• Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
• Excellent interpersonal and communication skills, both in person and on the telephone

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Highly organized, detail oriented, and excellent time management skills

• Ability to work and make decisions under pressure and tight deadlines
• Proficient in the use of Microsoft Office.
• Valid state issued driver's license, good driving record, and proof of insurance is required. A thorough background check and drug testing is required.
• MUST have an active CT Life Insurance License or able to get one within 90 days.

Compensation and Benefits

We offer excellent compensation for motivated individuals, which includes a base salary plus commissions and incentives. Benefits include medical, dental, paid vacation and sick days, and retirement benefits.

About the Employer


Schedule:

• Monday to Friday

Education:

• High school or equivalent (preferred)

Experience:

Sales Experience: 2 years (preferred)
Customer Service: 1 year (preferred)


Language:

• Spanish (preferred)

License/Certification:

• Life Insurance License (preferred)

Work Location:
In person