Service Department Manager - Coral Springs, United States - Grace Roofing Enterprise

Grace Roofing Enterprise
Grace Roofing Enterprise
Verified Company
Coral Springs, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Service Department Manager
Grace Roofing and Sheet Metal Enterprise is a family owned and operated company specializing in Residential and Commercial roofing.

We have an immediate opening for a Service Department Manager skilled in all types of residential & commercial roofing to work collaboratively with the team.


REQUIRED EXPERIENCE:


DUTIES INCLUDE:


  • Supervising roofing crews.
  • Delegate and direct service tasks, monitor the progress of current projects, and manage service team members to ensure the team's objectives are met.
  • Perform administrative tasks, such as manage and update billing, process material orders.
  • Maintain service job board and evaluate its efficiency.
  • Resolve service problems and improve methods to increase productivity and customer service.
  • Uphold customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Must have professional appearance and mannerisms.
  • Ordering products and scheduling delivery.
  • Knowledge of customer service principles and practices.
  • Meet with customers about leaks and repairs.
  • Inspect and document work both prior to and after repairs.
  • Document work with photos.
  • Enforce safety rules.
  • Weekend and On-Call hours may apply.

QUALIFICATION:


  • A bachelor's degree in business, administration, or related field or an equivalent amount of experience in the construction industry.
  • Excellent leadership, communication, and customer service.
  • OSHA 30 certification (preferred).
  • Working knowledge of Windows computers.
  • Must have a valid driver's license.
  • Must have 5 + years of experience.

BENEFITS

  • Excellent starting salary.
  • Benefits: Health, Dental, Vision, Life Insurance, Uniform, Retirement Plan and Short-Term Disability.
  • Paid time off after employment requirement is met.
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