Host/hostess - Boston, United States - Rochambeau
Description
A
Host is the first person the guest sees and the last: you are the face of the restaurant As a host, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
- Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the job:
- Great pay
- Flexible Schedules
- Growth Opportunities
- Discounted dining at sister restaurants and venues
REQUIREMENTS:
- Ability to communicate (speak, read, and write) in English.
- Basic computer skills.
- Ability to work in a highvolume, fastpaced work environment.
- Polished and able to interact with a variety of people.
900 Boylston Street
Boston, MA 02115
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