Senior Manager, Employee Service Center - Remote-USA

The Service Center Client Manager (SCCM) is a dynamic leader and trusted advisor dedicated to delivering exceptional customer experiences and building lasting partnerships. · Serve as a strategic partner and advocate for clients ensuring their goals service expectations are excee ...

POSITION SUMMARY: · Under the direction of the Manager of Pre-Service Center, the Supervisor will direct the daily operations and personnel of the pre-registration and financial clearance functions for both the hospital, Boston Medical Center and medical group, Boston University ...

This is not your average call center Supervisor role—it's an opportunity to own and elevate the team experience while shaping how we deliver member service. At Rue Gilt Groupe, our Supervisors don't just "manage" a team; they create an environment where a fully remote team of Mem ...

This role focuses on identifying trends, risks and opportunities that inform how member issues are identified resolved escalated and prevented across the organization helping reduce downstream experience compliance and audit risk. · ...

About City of Hope is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and ...

The Collections Specialist performs various collections functions for customer accounts under general direction. · ...

The Account Follow-up Representative (AFR) is responsible for understanding and reconciling various insurance practices. The role focuses on maximizing reimbursement and resolving patient or insurance account balances by employing comprehensive follow-up tactics in the following ...

· The duties listed below are intended only as illustrations of the various types of work · that may be performed. The omission of specific statements of duties does not exclude · them from the position if the work is similar, related or a logical assignment to this · position. ...

The Eligibility Specialist II is a critical advocate for patients helping uninsured and underinsured individuals access financial assistance for medical care. · This role involves conducting detailed assessments guiding patients through application processes for government and ch ...

About the Remote Call Center Representative Position · We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative in a contractor role. As the primary link between our company and both current and potential clients, you'll be ...

· Job Brief: · Call center managers hire, train, prepare, and motivate their staff members to provide excellent service to customers. The set objectives, analyze call center metrics, ensure that the company and staff meet goals, and provide reliable, efficient support for custom ...

· Job Description · As the Business Development Director, you will be responsible for driving revenue growth by identifying and pursuing new business opportunities within the data center industry, building and maintaining relationships with key stakeholders, and developing and e ...

· We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, a ...

As an AWS Technical Architect at NeuraFlash you will have the opportunity to ensure customer success in building and launching Amazon Connect solutions for customers. · ...

· Job description - This is a remote position  · Remote Dispatch Call Center Agent · Have you always wanted to work in an environment where you are an integral part of the FAMILY and make a true difference in people's lives? Do you love working with people and helping make their ...

Job Title: AWS expert · Location: Hartford, CT/REMOTE · Duration: 12+ Months · The Connecticut Department of Social Services (DSS) is seeking a skilled AWS expert to assist with the migration from its legacy contact center to a modern, cloud-based solution. The current system lac ...

We're committed to bringing passion and customer focus to the business. · Responsible for providing solutions to our fleet wash, surface treatment and industrial customers by focusing on lowering their total operating costs and consistently exceeding their expectations using our ...

We're committed to bringing passion and customer focus to the business. DuBois Chemicals is looking for a high performing Service Representative to support a territory with excellent upside growth potential. · Effective technical service to support product application at customer ...

· Job Summary: · We are seeking a highly skilled Senior AWS Connect Engineer to design, implement, and optimize cloud-based contact center solutions using Amazon Connect. The ideal candidate will have deep technical expertise in AWS services, experience building scalable and sec ...

· Team Manager, Independent Facilitation · Location: Remote (California) · The Team Manager, Independent Facilitation is responsible for supervising, supporting, and developing a team of Independent Facilitators (IFs) who provide post‑enrollment services to individuals and famil ...