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    Service Tech - Salem, OR, United States - Patterson

    Patterson
    Patterson Salem, OR, United States

    2 weeks ago

    Default job background
    Description
    Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets.

    As a Vet Service Tech, you will be responsible for repairing and on-site installation on a variety of veterinary equipment.

    Learns and follows manufacturer guidelines relative to the operation, repair, maintenance and installation of equipment.
    Install, Maintain and/or Repair Veterinary Equipment
    Repairs, loads, delivers, installs, and specs equipment to meet specific manufacturer, Federal and State regulations.
    Trains to perform standard system installations and tests the functionality of all components.
    Trains customers on the use and basic maintenance of equipment at the customers site.

    Learns and follows specific manufacturer guidelines for repairs as well as all company, OSHA, or other agencies' policies related to asepsis.

    Completes all required service forms (service order, confirmations, inventory, expense reports, time sheet, and equipment related items).

    Maintains strong and supportive customer relationships by providing technical support after initial installation of Equipment, PC software, and hardware and ensuring that service commitments are met within standard response time.

    Maintain relevant communication with Service Coordinator, Equipment Specialist and Territory Manager.

    Inventory Management
    Determines parts, supplies or tools needed to complete service requests.
    Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
    Manages vehicle inventory and restocks as necessary.
    Physical inventory audits on a bi-annual basis

    Asset Management
    Ensures proper vehicle maintenance guidelines and safe driving habits are followed.

    Ensures proper use and maintenance of all company provided assets, including but not limited to phone, computer, parts, tools and uniforms.

    0-5 years prior experience in a Veterinary/Medical/Dental environment.
    ~ PC skills in Windows based programs
    ~ SAP experience
    Carpentry/plumbing/heating/electrical/electronic related experience.
    Technical training in Bio-med/electronics or related technical field.

    Travel and On-call
    This position requires overnight travel.
    Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
    ~401(k) Match Retirement Savings Plan.
    ~ Employee Stock Purchase Plan (ESPP).
    ~ Holiday Pay & Floating Holidays.
    ~ Educational Assistance Program (Tuition Reimbursement).
    ~ LifeWorks (Employee Assistance Program).
    ~ EOE, including disability/vets.
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