Customer Service Representative - New York, United States - Frattellos Ristorante & Pizzeria
Frattellos Ristorante & Pizzeria
New York, United States
Verified Company
3 weeks ago
Description
Overview:
We are seeking a Customer Service Representative to join our team. Our Client, a fast-growing restaurant is looking to hire an experienced and competent Customer Representative. Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.
Responsibilities:
- Providing excellent wait service to ensure satisfaction
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Inform customers about the day's specials
- Upsell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Job Requirements:
- Proven work experience
- Attentiveness and patience for customers
- Excellent presentation skills
Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued and developed.
Job Types:
Full-time, Part-time
Pay:
$ $28.08 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- No experience needed
- Under 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- Inperson
- Office
Work Location:
In person
