- Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manage IT system infrastructure and any processes related to these systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Clearance
- TS/SCI with Full Scope Polygraph
- Education
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- Twelve (12) years of additional SA experience may be substituted for a bachelor's degree.
- Experience
- Twelve (12) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Ten (10) years experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.
- Ten (10) years experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).
- Three (3) years experience in implementing OS level clustering.
- Five (5) years experience performing Puppet system administration.
- Five (5) years experience installing software from YUM repositories, RPM Files, tar-balls, or source code.
- Ten (10) years experience in researching, acquiring, and applying IAVA patches.
- Eight (8) years experience in using Unix/Linux command line.
- Five (5) years experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.
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System Administrator Level 2 - Annapolis Junction, United States - VIKTech LLC
Description
VIKTech is seeking a fully cleared System Administrator Level 2 (SA2) based out of Fort Mead, MD to provide Cross Domain Service (CDS) Solutions.Duties, Responsibilities, and Tasks:
Qualifications:
We're an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status—to fearlessly drive change.
Medical/Dental/Vision-Employee is 100% Covered
Tuition- 5k tuition/training reimbursement per year.
Roth 401k 18k maximum per employee contribution (does 10% matching (No vesting schedule payments are deposited monthly)
Short Term Long Term and AD&D are covered by employer
Flexible Schedules and 4 Weeks PTO
8 Holidays and 2 Floating