Guest Experience Host - Flushing, United States - ABM Industries

ABM Industries

Verified Company

Flushing, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary Details

This position will provide visitors with directions and any information they require, ensuring that they're greeted with courtesy every time as they enter the facility or office building.

It's important that the individual in this role can stay calm under pressure or when dealing with a dissatisfied customer.

SALARY:
$21.04/hr.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

**Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Responsibilities

Maintains their work area, which is often a business entrance, performing housekeeping duties to ensure cleanliness and adhere to control and security policies. Helps guests feel comfortable and gives a positive first impression.
Anticipates and responds to guests in a friendly and positive manner
Communicates clearly and professionally while interacting enthusiastically with guests and coworkers
Guests may sometimes be frustrated, confused, or angry, so it's vital that greeters are able to remain calm, professional, and polite
Has knowledge of relevant products, policies and procedures
Works as a team player in meeting guest needs and actively contributing to the efforts of all other departments
Attends all required Department scheduled shifts, meetings and training sessions
Maintains a safe work area
Able to enact facility emergency procedures
Provides optimal levels of customer service wherever possible
Analyzes the customer's requirements and help them find the best solution by directing them to the appropriate department.

Qualifications

One year of similar experience preferred.
Must meet all requirements to receive required badges and seals (if applicable)

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.

Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.